Hotel Santika Bandung

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8.6
Very Good
From 2,327 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.6

Meal

8.4

Location

8.9

Service and Facilites

8.7

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Staff Friendliness (45)
Distance to City Center (42)
Surroundings (38)
Room Space (37)
Bedroom (35)
Hotel Area (35)
Bathroom (34)
Variety (34)
Accessibility (33)
Taste (29)
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Traveler Reviews Hotel Santika Bandung

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40
Customer reviews
Verified Traveler
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10.0
/10
Reviewed 1 week(s) ago
The hotel staff were all very friendly and very helpful during check-in and check-out.
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Accommodation's Reply
21 Oct 2025
Dear Valued Guest, First of all, we would like to thank you for choosing to stay at Hotel Santika Bandung. We prioritize the best service to ensure that you have the best experience that you expect during your stay at Hotel Santika Bandung, especially the service of our reception staff. We sincerely hope to welcome you and your family back again in the future. Best regards, Aldrin Willem General Manager
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p***a
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Transit
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8.7
/10
Reviewed 1 week(s) ago
Security should not differentiate between taxi and private car services.
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Accommodation's Reply
23 Oct 2025
Sir/Madam, thank you for taking the time to share your #santikamoments at Hotel Santika Bandung. We always take your suggestions and inputs as a reference to improve the quality of our services. We are committed to maintaining the quality, quantity and efficiency, especially in terms of our staff services and your experience reviews, which of course requires further improvement. We hope that in the future, we will be able to provide the best "Indonesian Homestyle" service, so that you can have the best #santikmoments at Hotel Santika Bandung, just like all our other guests who stay at our hotels. Best regards, Aldrin Willem, General Manager
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B***s
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
good, friendly, just needs a refresh to make the hotel look fresher
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Accommodation's Reply
21 Oct 2025
Dear Mr. B*, First of all, we would like to thank you for choosing to stay at Hotel Santika Bandung. We prioritize providing the best service to ensure that you have the best experience you expect during your stay at Hotel Santika Bandung. We will share your feedback and information with the management team to improve our services even further. We look forward to welcoming you and your family back again in the future. Best regards, Aldrin Willem General Manager
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Adelheid S.
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Leisure
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10.0
/10
Reviewed 3 week(s) ago
Actually, since I was little, I've always stayed at the Santika Hotel, but especially in Yogyakarta. I've only been to the Santika Bandung twice, but I love the ambiance. Thank you.
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Accommodation's Reply
20 Oct 2025
Dear Mr. Adelheid S., First of all, we would like to thank you for choosing to stay at Hotel Santika Bandung. We are committed to providing the best possible service to ensure that you have the best experience you expect during your stay at Hotel Santika Bandung. We look forward to welcoming you and your family back again in the future. Best regards, Aldrin Willem, General Manager
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M***s
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Staycation
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9.3
/10
Reviewed 3 week(s) ago
everything is very good except the shower water in the bathroom.. the water is small, the hot-cold settings are difficult and the TV is not a smart TV yet..
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Accommodation's Reply
20 Oct 2025
Sir/Madam, First of all, we would like to thank you for choosing to stay at Hotel Santika Bandung. We prioritize providing the best service to ensure that you have the best experience that you expect during your stay at Hotel Santika Bandung. We apologize for any inconvenience caused during your stay at Hotel Santika Bandung. Your suggestions and information will be used as a reference for improving our services. We hope to welcome you and your family back again in the future. Best regards, Aldrin Willem General Manager
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N***a
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Staycation
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8.8
/10
Reviewed 4 week(s) ago
The room was okay, not bad for a hotel with an old-school ambiance, hehe. After all, I checked in late at night and checked out the next morning. I chose this hotel because of its strategic location and proximity to my destination. Breakfast had a wide variety of food, but the taste was mediocre. Thank you, Santika Bandung.
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Accommodation's Reply
13 Oct 2025
Dear Sir/Madam, N*a. First of all, we would like to thank you for staying at Hotel Santika Bandung. Our main priority is to provide optimal service so that your experience meets your expectations during your stay at Hotel Santika Bandung, especially in terms of location and facilities. We look forward to welcoming you and your family back in the future. Yours sincerely. Aldrin Willem, General Manager.
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R***t
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Everything is great, although not younger, so everything is comfortable... Thank you Santika
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Accommodation's Reply
29 Sep 2025
Dear Mr. R*t, First of all, we would like to thank you for staying at Hotel Santika Bandung. Our top priority is to provide optimal service so that your experience meets your expectations during your stay at Hotel Santika Bandung. We look forward to welcoming you and your family back in the future. Best regards, Aldrin Willem, General Manager.
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Adelheid S.
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Staycation
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10.0
/10
Reviewed 7 week(s) ago
I've always enjoyed staying at Santika hotels, wherever they are. In Bandung, Yogyakarta, and even Jakarta, I've always felt comfortable. All the staff are friendly. Thank you and continued success.
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Accommodation's Reply
19 Sep 2025
Dear Mrs. Adelheid S, First of all, we would like to thank you for always choosing Hotel Santika Bandung as your choice during your travels in Bandung. Our main priority is to provide optimal service so that your experience meets your expectations during your stay at Hotel Santika Bandung, especially in terms of staff service. We look forward to welcoming you and your family back in the future. Yours sincerely. Aldrin Willem, General Manager.
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D***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
Good service, friendly service, only the appearance of the hotel still seems oldies even though it is still comfortable
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Accommodation's Reply
11 Sep 2025
Dear Sir/Madam, First of all, we would like to thank you for staying at Hotel Santika Bandung. Our main priority is to provide optimal service so that your experience meets your expectations during your stay at Hotel Santika Bandung, especially in terms of staff service. We look forward to welcoming you and your family back in the future. Yours sincerely. Aldrin Willem, General Manager.
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A***D
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
The staff was friendly and accommodating.
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Accommodation's Reply
04 Sep 2025
Dear Ibu/Bpk. A***D, Thank you for taking the time to rate your #santikamoments with us. We can assure you that we always do our best in giving you an exceptional quality, quantity, and performance of our hotel that so many of our guests have grown so fond of. We are also thrilled to read that you have had a pleasant stay, especially from the staff services and facilities. We look forward to welcome you back in the near future. Warmest Regard, Aldrin Willem General Manager
N***o
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
It's cool... There are lots of food choices & it has taste...
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Accommodation's Reply
02 Sep 2025
Dear Sir/Madam, First of all, we would like to thank you for staying at Hotel Santika Bandung. Our main priority is to provide optimal service so that your experience meets your expectations during your stay at Hotel Santika Bandung, especially in terms of food products. We look forward to welcoming you and your family back in the future. Yours sincerely. Aldrin Willem, General Manager.
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S***n
icon-Staycation
Staycation
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10.0
/10
Reviewed 10 week(s) ago
Friendly staff, good environment, spacious and clean rooms, varied breakfast menu, very comfortable & pleasant stay at Hotel Santika
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1 people find it helpful
Accommodation's Reply
25 Aug 2025
Dear Sir/Madam, First of all, we would like to thank you for staying at Hotel Santika Bandung. Our main priority is to provide optimal service so that your experience meets your expectations during your stay at Hotel Santika Bandung, especially in terms of staff service, location, facilities, and food products. We look forward to welcoming you and your family back in the future. Yours sincerely. Aldrin Willem, General Manager.
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D***h
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 11 week(s) ago
Booked this hotel very last minute because I didn't think about extending 😭👍. Eh, it turns out the location is close to the work event venue. Alhamdulillah Allah's destiny is never bad! 😭🙏 even though I got it at a fairly high price because I booked it on the weekend 🥹🤌 Santika must be good, because the hotel is already senior, they must have improved with the times 🥹 The hotel location is strategic, the staff are friendly and helpful, even though I'm backpacker mode but they want to carry my small bag 👍👍 The room is okay, clean, not smelly, not dirty, but not soundproof 🙃🙋‍♀️, fast wifi, okay bathroom, hot water works but there is no hair dryer 😂 I like breakfast!!! lots of variety and delicious!! 😭👍 Oh yeah, there are also kids activities like cooking or decorating cupcakes, I forgot, but basically, parents who bring their children can join in. Overall, it's good and recommended for staying!
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R***t
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
The room is comfortable even though it's old, strategic location, close to everywhere, basically it's comfortable
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Accommodation's Reply
19 Aug 2025
Dear Sir/Madam, R*t. First of all, we would like to thank you for staying at Hotel Santika Bandung. Our main priority is to provide optimal service so that your experience meets your expectations during your stay at Hotel Santika Bandung, especially in terms of facilities and location. We look forward to welcoming you and your family back in the future. Yours sincerely. Aldrin Willem, General Manager.
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niko a. p. u.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
It's great to stay in this hotel
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Accommodation's Reply
19 Aug 2025
Dear Bpk. Niko A.P.U, Thank you for taking the time to rate your #santikamoments with us. We can assure you that we always do our best in giving you an exceptional quality, quantity, and performance of our hotel that so many of our guests have grown so fond of. We are also thrilled to read that you have had a pleasant stay. We look forward to welcome you back in the near future. Warmest Regard, Aldrin Willem General Manager
khristian e.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 15 week(s) ago
The place is good and near the BIP shopping center.
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Accommodation's Reply
21 Jul 2025
Dear Bpk. Kristian E, Thank you for taking the time to rate your #santikamoments with us. We can assure you that we always do our best in giving you an exceptional quality, quantity, and performance of our hotel that so many of our guests have grown so fond of. We are also thrilled to read that you have had a pleasant stay, especially from hotel location. We look forward to welcome you back in the near future. Warmest Regard, Aldrin Willem General Manager
A***i
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
Comfortable and enjoyable with various best facilities
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Accommodation's Reply
21 Jul 2025
Dear Sir/Madam, First of all, we would like to thank you for staying at Hotel Santika Bandung. Our main priority is to provide optimal service so that your experience meets your expectations during your stay at Hotel Santika Bandung, especially in terms of facilities. We look forward to welcoming you and your family back in the future. Yours sincerely. Aldrin Willem, General Manager.
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S***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 16 week(s) ago
Very clean and friendly staff.
1 people find it helpful
Accommodation's Reply
21 Jul 2025
Dear Ibu/bpk. S***n, Thank you for taking the time to rate your #santikamoments with us. We can assure you that we always do our best in giving you an exceptional quality, quantity, and performance of our hotel that so many of our guests have grown so fond of. We are also thrilled to read that you have had a pleasant stay, especially from cleanliness and staff services. We look forward to welcome you back in the near future. Warmest Regard, Aldrin Willem General Manager
Galih G.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
Friendly staff, spacious, comfortable, clean rooms, very strategic location.
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Accommodation's Reply
21 Jul 2025
Dear Mr. Galih G, First of all, we would like to thank you for staying at Hotel Santika Bandung. Our main priority is to provide optimal service so that your experience meets your expectations during your stay at Hotel Santika Bandung, especially in terms of service, facilities, cleanliness, and location. We look forward to welcoming you and your family back in the future. Yours sincerely. Aldrin Willem, General Manager.
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R***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 16 week(s) ago
The hotel's location is close to Yogyakarta. Every time I visit Santika, I always make time to exercise.
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Accommodation's Reply
10 Jul 2025
Dear Mr. R*a, First of all, we would like to thank you for staying at Hotel Santika Bandung. Our main priority is to provide optimal service so that your experience meets your expectations during your stay at Hotel Santika Bandung, especially in terms of facilities and location. We look forward to welcoming you and your family back in the future. Yours sincerely. Aldrin Willem, General Manager.
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Number of reviews per page
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