Hotel Santika Bandung

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Overall Ratings & Reviews Hotel Santika Bandung

Traveloka (3,103)
Other sources (53)
8.6
Very Good
From 3,103 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.5

Meal

8.3

Location

8.9

Service and Facilites

8.6

People often mention about Hotel Santika Bandung
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Staff Friendliness (58)
Distance to City Center (52)
Surroundings (47)
Room Space (46)
Bedroom (43)
Hotel Area (43)
Bathroom (42)
Variety (40)
Accessibility (39)
Taste (37)
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Traveler Reviews Hotel Santika Bandung

Number of reviews per page
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40
Customer reviews
Dewita
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The hotel staff is very friendly, the check-in process is also fast, the location is strategic, the breakfast is varied, very close to the mall.
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Accommodation's Reply
04 May 2026
Dear Ms. Devita, First of all, we would like to thank you for sharing your #momentsantika with us at Santika Bandung Hotel. Our top priority is to provide the best service to ensure your experience meets your expectations throughout your stay at Santika Bandung Hotel, especially in terms of staff service, hotel location, and food. We hope to welcome you and your family back again in the future. Sincerely, Aldrin Willem, General Manager
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S***f
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The hotel staff is very friendly and the check in & check out process is fast... The room is clean and spacious... The breakfast has many choices and is delicious... Near food places and BIP... Thank you...
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Accommodation's Reply
04 May 2026
Dear Mr./Mrs. S*f, First of all, we would like to thank you for giving us your #momentsantika experience at Santika Bandung Hotel. Our top priority is to provide the best possible service to ensure your stay at Santika Bandung Hotel meets your expectations, especially in terms of staff service, facilities, cleanliness, food products, and excellent location. We hope to welcome you and your family back again in the future. Sincerely, Aldrin Willem, General Manager
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D***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
When looking for a hotel, I always choose Santika because the service is always excellent, the rooms smell great, all the facilities work perfectly, and the food is delicious. The pool is also large and deep, so you can enjoy a swim.
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1 people find it helpful
Accommodation's Reply
28 Apr 2026
Dear Mr./Ms. D*a, First of all, we would like to thank you for giving us your #momentsantika experience at Santika Bandung Hotel. Our top priority is to provide the best possible service to ensure your stay at Santika Bandung Hotel meets your expectations, especially in terms of our staff service, facilities, and the food we serve. We hope to welcome you and your family back again in the future. Sincerely, Aldrin Willem, General Manager
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Verified Traveler
icon-Leisure
Leisure
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8.8
/10
Reviewed 4 week(s) ago
The hotel staff is very friendly and the breakfast is delicious 🙂
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Accommodation's Reply
14 Apr 2026
Dear Valued Guest, First of all, we would like to thank you for giving us your #momentsantika experience at Santika Hotel Bandung. Our top priority is to provide the best possible service, ensuring your stay at Santika Hotel Bandung meets your expectations, especially in terms of staff service and food. We sincerely hope to welcome you and your family again in the future. Sincerely, Aldrin Willem, General Manager
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Mh Fahmi
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Leisure
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8.5
/10
Reviewed 5 week(s) ago
I recently had the pleasure of staying at this hotel, and it truly is a classic. Despite being an established property that has stood the test of time, it has managed to maintain a wonderful and inviting atmosphere. It carries a certain charm and elegance that newer, modern hotels often lack. The highlight of my stay, however, was the service. I want to give a special mention to Jovita, who made my experience truly memorable. Her professionalism and warmth were outstanding; she went above and beyond to ensure everything was perfect.
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Accommodation's Reply
14 Apr 2026
Dear Bapak Mh Fahmi, Thank you for taking the time to rate your #santikamoments with us. We can assure you that we always do our best to give you an exceptional quality, quantity, and performance of our hotel that so many of our guests have grown so fond of. We are thrilled to read that you have had a pleasant stay and that many aspects especially from the staff services and the atmosphere have surpassed your expectations We look forward to welcome you back in the near future. Warmest Regard, Aldrin Willem General Manager
E***s
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The staff was friendly, and the room was clean and comfortable.
1 people find it helpful
Accommodation's Reply
09 Apr 2026
Dear Ibu/Bapak E***s, Thank you for taking the time to rate your #santikamoments with us. We can assure you that we always do our best to give you an exceptional quality, quantity, and performance of our hotel that so many of our guests have grown so fond of. We are thrilled to read that you have had a pleasant stay and that many aspects of our staff services and cleanliness have surpassed your expectations. We look forward to welcome you back in the near future. Warmest Regard Aldrin Willem General Manager
P***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Please maintain what is good...
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1 people find it helpful
Accommodation's Reply
31 Mar 2026
Dear Valued Guest, First of all, we would like to thank you for sharing your #momentsantika with us at Santika Bandung. Our top priority is to provide the best possible service to ensure your stay at Santika Bandung meets your expectations. We sincerely hope to welcome you and your family back again in the future. Sincerely, Aldrin Willem, General Manager
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Reny S.
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Staycation
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8.5
/10
Reviewed 6 week(s) ago
Strategic location, close to everywhere
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1 people find it helpful
Accommodation's Reply
01 Apr 2026
Dear Mr. Renee S., First of all, we would like to thank you for giving us your #momentsantika experience at Santika Bandung Hotel. Our top priority is to provide the best service to ensure your experience meets your expectations, especially in light of our excellent location. We hope to welcome you and your family back again in the future. Sincerely, Aldrin Willem, General Manager
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Verified Traveler
icon-Transit
Transit
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 week(s) ago
Strategically located in downtown Bandung. The breakfast menu is quite good for a hotel of this class. The rooms are quite spacious. However, the bathroom gets wet easily.
1 people find it helpful
Accommodation's Reply
31 Mar 2026
Dear Ibu/Bapak G***t, Thank you for taking the time to rate your #santikamoments with us. We can assure you that we always do our best to give you an exceptional quality, quantity, and performance of our hotel that so many of our guests have grown so fond of. We are thrilled to read that you have had a pleasant stay and that many aspects of our location, food product and facilities have surpassed your expectations We look forward to welcome you back in the near future. Warmest Regard, Aldrin Willem General Manager
Muli M.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 10 week(s) ago
Impressive & will go back there again if I go to Bandung
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Accommodation's Reply
31 Mar 2026
Dear Mr./Ms. Muli M., First of all, we would like to thank you for giving us your #momentsantika experience at Santika Hotel Bandung. Our top priority is to provide the best possible service to ensure your stay at Santika Hotel Bandung meets your expectations, especially in terms of staff service, food products, and facilities. We sincerely hope to welcome you and your family back again in the future. Sincerely, Aldrin Willem, General Manager
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Rina J.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 12 week(s) ago
The hotel is close to the city center, easy to get everywhere, the breakfast is varied, only the bathroom shower is a bit problematic when performing ablution, but overall everything is okay.
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3 people find it helpful
Accommodation's Reply
18 Feb 2026
Dear Ms. Rina J, First of all, we would like to thank you for giving us your #momentsantika experience at Santika Bandung Hotel. Our top priority is to provide the best service to ensure your experience meets your expectations, especially in terms of location and food. We hope to welcome you and your family back again in the future. Sincerely, Aldrin Willem, General Manager
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Z***r
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 12 week(s) ago
Always comfortable with Santika Bandung. The best
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Accommodation's Reply
18 Feb 2026
Dear Mr. Z*r, First of all, we would like to thank you for sharing your #momentsantika with us at Santika Bandung Hotel. Our top priority is to provide the best possible service to ensure your stay at Santika Bandung Hotel meets your expectations, especially regarding the service of our staff. We hope to welcome you and your family back again in the future. Sincerely, Aldrin Willem, General Manager
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
Comfortable and the hotel staff is very friendly
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1 people find it helpful
Accommodation's Reply
18 Feb 2026
Dear Valued Guest, First of all, we would like to thank you for giving us your #momentsantika experience at Santika Hotel Bandung. Our top priority is to provide the best possible service to ensure your stay at Santika Hotel Bandung meets your expectations, especially regarding the service provided by our staff. We sincerely hope to welcome you and your family back again in the future. Sincerely, Aldrin Willem, General Manager
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R***n
icon-origin-TRAVELOKA
9.7
/10
Reviewed 12 week(s) ago
Located near BIP and Riau Junction, with a variety of culinary options and a main roadside. It features a playground and pool. Rooms are spacious and clean. Ample and secure parking. The food is delicious and varied.
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1 people find it helpful
Accommodation's Reply
18 Feb 2026
Dear Mr. R*n, First of all, we would like to thank you for giving us your #momentsantika experience at Santika Bandung Hotel. Our top priority is to provide the best possible service to ensure your stay at Santika Bandung Hotel meets your expectations, especially in terms of location, facilities, and food. We hope to welcome you and your family back again in the future. Sincerely, Aldrin Willem, General Manager
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Z***b
icon-origin-TRAVELOKA
9.7
/10
Reviewed 14 week(s) ago
The hotel's location is excellent, close to everything. The staff is very friendly. The rooms are quite spacious.
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Accommodation's Reply
18 Feb 2026
Dear Mr. Z*b, First of all, we would like to thank you for sharing your #momentsantika with us at Santika Bandung Hotel. Our top priority is to provide the best possible service to ensure your stay at Santika Bandung Hotel meets your expectations, especially regarding the location, facilities, and staff service. We hope to welcome you and your family back again in the future. Sincerely, Aldrin Willem, General Manager
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C***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 15 week(s) ago
Strategic location and close to everywhere
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1 people find it helpful
Accommodation's Reply
23 Jan 2026
Dear Mr./Ms. C*a, First of all, we would like to thank you for giving us your #momentsantika experience at Santika Bandung Hotel. Our top priority is to provide the best possible service to ensure your stay at Santika Bandung Hotel meets your expectations, especially considering the hotel's location. We hope to welcome you and your family back again in the future. Sincerely, Aldrin Willem, General Manager
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Arif P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 16 week(s) ago
Very good location & easy to reach other place in Bandung
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Accommodation's Reply
23 Jan 2026
Dear Bapak Arif P, Thank you for taking the time to rate your #santikamoments with us. We can assure you that we always do our best to give you an exceptional quality, quantity, and performance of our hotel that so many of our guests have grown so fond of. We are thrilled to read that you have had a pleasant stay and that many aspects of our location have surpassed your expectations We look forward to welcome you back in the near future. Warmest Regard, Aldrin Willem General Manager
m***y
icon-origin-TRAVELOKA
8.4
/10
Reviewed 16 week(s) ago
My honest review for room 222. The bed is noisy every time we move. And this room is like we are sleeping next to a very noisy sidewalk. The problem is that in Bandung there are still many people who use motorbikes with exhausts that have been banned. So it's like sleeping on an illegal racing track. It was almost 12 at night and I couldn't sleep, so I asked to be moved to a quieter room. The hotel finally upgraded me to a fairly quiet room, thank you to the hotel staff who were quick 🙏. What was really annoying was finally cured because I could sleep soundly. And for breakfast, it was also okay, there were many choices, only the coffee was not good. The location of Santika is really good, the location is close to everywhere and right in front of the hotel is Yogyakarta.
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1 people find it helpful
Accommodation's Reply
17 Jan 2026
Dear Ms./Mrs. M*y, Thank you for taking the time to share your #santikamoments at Santika Bandung Hotel. We always use your feedback and comments as a reference to improve the quality of our hotel services. We strive to maintain quality, quantity, and efficiency, especially in terms of facilities and beverages, and of course, we want to further enhance your experience. We hope that on your next visit, we can provide even better "Rumah Indonesia" (Indonesian home) service so that you can have the best #santikamoments at Santika Bandung Hotel, just like our other guests. Sincerely, Aldrin Willem, General Manager
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Iman T.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 17 week(s) ago
I happened to get a room on the 3rd floor and faced the main road. I couldn't sleep at night because there was illegal racing with motorbikes roaring. Actually, this could have been resolved if there was cooperation with the local security forces.
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1 people find it helpful
Accommodation's Reply
23 Jan 2026
Dear Mr. Iman T., First of all, we would like to thank you for sharing your #momentsantika experience with us at Santika Bandung Hotel. Our top priority is to provide the best possible service to ensure your stay at Santika Bandung Hotel meets your expectations. We apologize for any inconvenience you may have experienced during your stay, which will serve as a reminder for us to further improve our services. We hope to welcome you and your family back again in the future. Sincerely, Aldrin Willem, General Manager
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V***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.8
/10
Reviewed 18 week(s) ago
Friendly staff, very strategic location. Breakfast is so-so. The walls of the building are painted white, so it looks like there is a lot of bird droppings, it seems like there is a lack of maintenance. The room is clean but the rattan-like chair with a cushion is full of mites. On the first day, it felt itchy sitting there and I didn't think it was mites. The next day, I saw that my thighs were all red, itchy, and the mites' bite marks made them rough and left scars from insect bites. The hotel should replace the chair.
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1 people find it helpful
Accommodation's Reply
09 Jan 2026
Dear Ms. Wa, Thank you for taking the time to share your #santikamoments experience at Santika Hotel Bandung. We always use your feedback and comments as a reference to improve the quality of our hotel services. We strive to maintain quality, quantity, and efficiency, especially in terms of facilities and cleanliness. From your experience, we are certainly committed to further improvement. We hope that on your next visit, we can provide you with even better "Rumah Indonesia" (Indonesian home) service, ensuring you receive the best #santikamoments experience at Santika Hotel Bandung, just like our other guests. Sincerely, Aldrin Willem, General Manager
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Number of reviews per page
20
40