A***D
Business
8.4
/10
Reviewed 2 day(s) ago
The food was average, and the room was spacious and clean. The bed was really noisy and needed updating. There should have been a comb for that price, and two toothbrushes, too. Otherwise, it was okay.
See original
Find this review helpful?
Accommodation's Reply
29 Jul 2026
Dear Valued Guest, Thank you for taking the time to share your experience staying at Ciputra Jakarta. We are delighted to hear that you appreciated the spaciousness and cleanliness of our rooms. However, we apologize for the inconvenience you experienced regarding the creaking of the bed. We have forwarded this feedback to the relevant team for immediate investigation and improvement. Furthermore, we appreciate your comments regarding the in-room amenities, including the number and variety of toothbrushes, as well as the taste of the food. Your feedback is extremely important to us, and the relevant team will use it to continuously improve the quality of our products and services. We look forward to welcoming you back to Ciputra Jakarta and providing you with an even better stay on your next visit. Sincerely, Michael G. Perdikaris, General Manager
See original



