Prime Hotel @ TRX Tower

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Overall Ratings & Reviews Prime Hotel @ TRX Tower

Traveloka (260)
Other sources (10)
9.0
Exceptional
From 260 reviews
Provided by travelers on
Cleanliness

9.0

Room Comfort

8.7

Meal

8.6

Location

9.4

Service and Facilites

9.1

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距市中心的距离 (64)
员工友好度 (58)
无障碍设施 (53)
卧室 (49)
浴室 (49)
周边环境 (47)
酒店区域 (45)
氛围 (41)
Wifi (34)
入住/退房时间 (33)
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Traveler Reviews Prime Hotel @ TRX Tower

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40
Customer reviews
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Indri S. W.
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9.4
/10
Reviewed 1 week(s) ago
Everybody was so kind, the receptionist was friendly, everyone had to greet you when you came in and out, the staff were also very nice, no one was stupid!! The room was spacious and comfy for that price, budget travel friendly. The location is also really good, it's close to everywhere. Had such a great time here 。⁠◕⁠‿⁠◕⁠。
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1 people find it helpful
Eddy T.
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Transit
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8.8
/10
Reviewed 2 week(s) ago
Room without window as minus point to this hotel.
2 people find it helpful
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Fenty D. A.
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9.4
/10
Reviewed 2 week(s) ago
I know this place from tiktok (indonesian traveller) my choice is near bukit bintang and chinese town, after consider so many times i choose this hotel. The price is really affordable with facility/room i got and i really love the hotel is non smoker friendly. The frontliner is really helpfull and their staff is polite (the frontliner is briefing their staff so dicipline so their staff don’t do anything rude to their cust, i watch them briefing😭) we really feel safe and enjoy stay in this hotel and also i meet a new friend in this hotel to go to concert🤣 this hotel is so strategic to pavilion, fahrenheit, TRX, KLCC, alor even to axiata areana (because near to mrt station too!). Next time if i had a concert in axiata maybe i would book this hotel again🙂‍↔️ thanks a lot! I hope you guys didn’t downgrade and stay to upgrade your service. Ps : i would to give you guys 10.0 review but i don’t tried the meal so it’s automatic to 9.4 review
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H***o
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Leisure
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9.7
/10
Reviewed 3 week(s) ago
Staying here for 3 nights was really enjoyable. Close to TRX Mall and also close to Pavillion Bukit Bintang.
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Yuliawati K.
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Leisure
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9.4
/10
Reviewed 5 week(s) ago
Very strategic hotel, close to TRX mall.
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2 people find it helpful
R***y
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Leisure
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9.4
/10
Reviewed 5 week(s) ago
This hotel was nice, good location near Bukit Bintang around city center, and quite close to monorail or MRT station.
1 people find it helpful
Verified Traveler
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Leisure
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10.0
/10
Reviewed 5 week(s) ago
Upon check-in, the staff provided friendly and uncomplicated service. The room was very comfortable, clean, and tidy, and the lobby was beautifully decorated. The hotel staff readily and kindly lent us the necessary equipment, such as electrical outlets, umbrellas, and other items. Information was also readily available from the friendly hotel staff.
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1 people find it helpful
Verified Traveler
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8.5
/10
Reviewed 5 week(s) ago
It's a bit small, but it's better for those who just want to sleep.
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2 people find it helpful
W***h
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8.2
/10
Reviewed 6 week(s) ago
staff hotel ramah, minimalis but overall good, but its so noisy because the sound from other rooms can be heard because the rooms are very close
1 people find it helpful
D***n
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Leisure
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8.5
/10
Reviewed 6 week(s) ago
Clean, quiet, and towels and sheets changed daily. Thank you.
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1 people find it helpful
e***a
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Leisure
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8.5
/10
Reviewed 6 week(s) ago
So nice to be here. There's only a non-halal breakfast place. A short walk to the pavilion.
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1 people find it helpful
Verified Traveler
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8.5
/10
Reviewed 6 week(s) ago
The room is small but okay, just for sleeping. Finding halal food requires a bit of effort, just like walking around like a local.
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1 people find it helpful
D***i
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10.0
/10
Reviewed 6 week(s) ago
Very satisfied staying here
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1 people find it helpful
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fida s. A.
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Leisure
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9.1
/10
Reviewed 7 week(s) ago
A recommended hotel for those visiting KL. Friendly staff, excellent service, and a complete range of amenities, including hot and cold water. Complete sanitary facilities, and easy and close access to the city.
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3 people find it helpful
R***L
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9.4
/10
Reviewed 7 week(s) ago
Very recommended to stay in this hotel
4 people find it helpful
a***i
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Leisure
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9.1
/10
Reviewed 8 week(s) ago
I've stayed here twice, easy access, the location is close to the tourist area, it's in the middle between Pavilion and Trx mall, near the hotel there's delicious Muslim pulled noodles, in front of the hotel there's also delicious nasi kandar, I love staying here and will come here again if I go to KL
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2 people find it helpful
Y***a
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Leisure
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8.5
/10
Reviewed 8 week(s) ago
The hotel really easy to access. Near to TRX, Pavilion Mall, and Bukit Bintang. You can easily go to Petronas by walk. The cons is, the towel looks old and you can hear voice from next room. but everything is awesome, especially when your plan is culinary or cafe hoping.
3 people find it helpful
A***a
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Leisure
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10.0
/10
Reviewed 11 week(s) ago
The room is good for the price, cheap, clean environment, comfortable, and the staff is friendly 👍
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4 people find it helpful
Accommodation's Reply
20 Oct 2025
Thank you for your review and compliments! We are so glad you enjoyed our room, the clean environment, and the friendly service from our staff. Such positive feedback is very valuable to us, and we will continue to strive to provide the best service possible. We look forward to welcoming you back to Prime Hotel again!
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K***y
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Leisure
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8.5
/10
Reviewed 11 week(s) ago
The hotel staff was friendly, and it was close to TRX Mall and Pavilion, and there were plenty of restaurants nearby. However, the room was too small for two people. The cleanliness of the room was okay.
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3 people find it helpful
Accommodation's Reply
16 Oct 2025
Thank you for sharing your experience! We're glad you enjoyed our convenient location and friendly staff. We appreciate your feedback on the room size and will take it into consideration for future improvements. We look forward to welcoming you back to Prime Hotel and providing you with an even better experience.
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S***a
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9.4
/10
Reviewed 11 week(s) ago
Recommended, friendly staff, I was allowed to check in early.
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2 people find it helpful
Accommodation's Reply
12 Oct 2025
Thank you for your review and recommendation! We're delighted to hear that you enjoyed our friendly staff and the convenience of early check-in. We look forward to welcoming you back to Prime Hotel on your next visit!
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