Early check-in is possible, and daily room cleaning is also possible. Deposit refunds are quick, even if it's still early in the morning. The staff is friendly. You can refill your drinking water in the lobby, saving you money.

The staff was very friendly, the room is comfortable and clean.

Staff is okay, rooms are okay, close to the city center, easy to find food.

The staff is friendly and very helpful.

We really enjoyed our stay here because the room was big, clean, and the air conditioning was cool. Highly recommended 👍🏿

Room clean, near to food court New World. The parking is only 3.

Strategic location, close to the bus station. This is my second stay here. The rooms are spacious, and it's comfortable for bringing children.

The hotel atmosphere is ok, the service is ok, it's just a shame the hotel area is too far away and there is no luggage lifting service.

The room is quite spacious, clean, and comfortable. The lighting is also good. There is a refrigerator inside, so you can store food. Water refills are also available at the reception. The location is really strategic. Close to the bus stop, although you have to walk 5 minutes but it's still okay. Close to various foods, sevel, and pharmacy. The water heater works well. Near the hotel there is a really cute cat cafe. Incidentally, I requested a 3 PM check-out, which was allowed with a charge (I forgot how much RM). You can leave your luggage too. Overall, it is highly recommended.

A hotel with a good location and facilities. Room cleanliness could be improved. It's perfect for family vacations or a place to stay while seeking medical treatment in Penang.

Strategic location, clean rooms

Friendly staff and cozy room. Near city center

Perfect, clean, everything perfect

The location is okay, only the pillows are not very comfortable to sleep on.

Totally recommended. Easy to go everywhere, the hotel is very clean.

Hotel location very convenient, hotel staff so helpful, they let me check in earlier, the room is spacious and clean

Staff is very cooperative and rooms are clean

Fun, nice atmosphere, comfortable room

The staff were very polite. Last time, my phone was left at the hotel, and the staff called me to inform me of this.

The hotel is clean, we booked a triple room, the room was quite spacious, around the hotel there are many places to eat and a food court, the staff can speak English and Malay, the service is friendly, the AC in our room was not cold at first and we were immediately replaced with another room, thank you for the service.