8.7
Very Good
From 341 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.8

Meal

8.5

Location

8.6

Service and Facilites

8.9

People often mention about New Century Hotel Dalat
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Staff Friendliness (17)
Room Space (16)
Distance to City Center (14)
Ambiance (14)
Bathroom (14)
Bedroom (12)
Hotel Area (10)
In-house Restaurant (10)
Accessibility (9)
Taste (9)
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Traveler Reviews New Century Hotel Dalat

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Customer reviews
n***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
Beautiful location - modern and luxurious interior. Polite, attentive and thoughtful staff. Fixing the parking space would be great. Will come back if I have the chance.
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Accommodation's Reply
22 Aug 2025
Dear Guest, First of all, on behalf of the entire Management Board and staff of New Century Dalat Hotel, we would like to express our sincere thanks to you for trusting and choosing the hotel during your recent vacation. We are very pleased to receive positive feedback from you about the convenient location, modern and luxurious interior space as well as the dedicated and thoughtful service of the staff. This is a great source of encouragement for us to continue to strive to improve the quality of our services. Regarding comments related to the parking lot, we would like to acknowledge and sincerely share with you: due to the special location in the city center, the area for parking is limited. Currently, the hotel has arranged an additional private parking lot to better serve the needs of guests. For convenience, we always have staff to support you from the parking lot to the hotel and vice versa. We hope you understand this inconvenience. We hope to continue to have the opportunity to welcome and bring you more and more complete experiences at New Century Dalat. Wishing you good health and happiness! Sincerely, New Century Dalat Hotel Management Board
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NGUYEN
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
Room as pictured, enthusiastic and quick support staff
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Accommodation's Reply
15 Aug 2025
Dear Valued Guest, New Century Hotel Da Lat would like to sincerely thank you for trusting and choosing our services. We are very pleased to know that you are satisfied with the quality of the rooms as well as the enthusiastic and prompt support of our staff. Your satisfaction is a great motivation for us to constantly improve the quality of our services, bringing the best experiences to all customers. We hope to continue to welcome and serve you on your next trips to Da Lat. Wishing you good health and happiness! Best regards, Nguyen Ngoc Hong Hotel Manager New Century Hotel Da Lat
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H***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
happy happy enjoy kind owner
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Accommodation's Reply
02 Aug 2025
CUSTOMER THANK YOU LETTER Dear Valued Customers, On behalf of the Board of Directors and all staff of New Century Hotel, we would like to express our sincere thanks to you for trusting and choosing to use our services in the past time. We are very pleased to receive positive feedback from you with the sharing: "Happy, happy because of the kind management." This is a great source of motivation for our team to continue to strive to improve the quality of service, bringing better and better experiences to all of our Valued Customers. Your satisfaction is the greatest honor and success for New Century Hotel. We hope to continue to welcome you back in the future with many more memorable experiences. Once again, we would like to sincerely thank you and wish you good health, happiness and success. Sincerely, Nguyen Ngoc Hong Manager - New Century Hotel
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N***n
icon-origin-TRAVELOKA
6.1
/10
Reviewed 11 week(s) ago
The sewer smells so bad.
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Accommodation's Reply
26 Jul 2025
Dear Guest, First of all, we would like to sincerely thank you for taking the time to provide feedback on your experience at New Century Dalat Hotel. We are extremely sorry to receive your comments: "the sewer smells so bad huhuhuhuhuhuhuuhuhu". We truly understand the discomfort you have encountered and would like to extend our deepest apologies for this inconvenience. After receiving your feedback, we immediately checked and fixed the problem in the toilet area. At the same time, we also reviewed the entire drainage system and increased cleaning and deodorizing to ensure that similar situations do not occur in the future. We sincerely hope that you will sympathize and give us the opportunity to serve you again with better quality, worthy of your trust. Once again, we sincerely apologize and sincerely thank you for your comments so that we can improve every day. Sincerely, Nguyen Ngoc Hong. Hotel Manager.
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V***o
icon-origin-TRAVELOKA
8.5
/10
Reviewed 11 week(s) ago
I stayed here and found the service very good. My 3-day vacation was wonderful. The staff was super enthusiastic and always supported as quickly as possible. I will come back here to stay and continue using the services at the hotel.
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2 people find it helpful
Accommodation's Reply
19 Jul 2025
THANK YOU LETTER Dear Valued Guest, On behalf of the Board of Directors and all staff of New Century Dalat Hotel, we would like to sincerely thank you for trusting and using the services at the hotel during your recent vacation. We are very pleased to receive positive feedback from you about the quality of service, especially the enthusiasm and prompt support of our staff. Your satisfaction and valuable compliments are a great source of motivation for us to continuously improve the quality of service and bring even more wonderful vacation experiences in the future. We look forward to continuing to welcome and serve you and your family on your upcoming visits to Dalat. Once again, we would like to sincerely thank you for choosing New Century Dalat as your destination. We wish you good health, happiness and success. Sincerely, New Century Dalat Hotel Management Board
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P***c
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
Enthusiastic support staff, good service, quite close to the center. Will come back when I have a chance to go to DL
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Accommodation's Reply
19 Jul 2025
THANK YOU LETTER Dear Valued Guest, New Century Hotel Dalat would like to express our sincere thanks to you for choosing to stay and use our services during the past time. We are very pleased to know that you are satisfied with the quality of service, convenient location near the center and especially the enthusiastic support from our staff. Your trust and positive reviews are an honor and also a great motivation for us to continuously improve the quality of service. We look forward to continuing to welcome and serve you in your upcoming visits to Dalat, so that each stay at New Century is always a memorable experience. Sincerely thank you and wish you good health, happiness and success! Sincerely, New Century Hotel Dalat Management Board
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Ngo H. T.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 17 week(s) ago
The staff and receptionists are very supportive. I had a very good experience.
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Accommodation's Reply
12 Jun 2025
Dear Valued Guest, New Century Hotel Dalat would like to sincerely thank you for choosing to use our services and taking your precious time to share your positive feelings. We are very pleased and proud to know that our reception staff has provided you with dedicated support, contributing to creating a wonderful experience during your stay at the hotel. Your compliments are a great source of motivation for us to continue to strive and improve the quality of our services every day. We hope to welcome you back soon to continue serving and bringing you memorable experiences in the dreamy city of Dalat. Sincerely, Nguyen Ngoc Hong Manager of New Century Hotel Dalat
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H***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 20 week(s) ago
_ Friendly, enthusiastic staff _ Delicious breakfast _ Clean room..
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2 people find it helpful
Accommodation's Reply
17 May 2025
Dear Valued Guest, On behalf of the entire staff of New Century Dalat Hotel, we would like to sincerely thank you for choosing to stay at the hotel during your recent vacation. We are very pleased to receive positive reviews from you about the quality of service and space of the hotel. These positive feedbacks are always a joy and motivation for all staff of New Century to continue to strive, improve and bring you more perfect experiences in the future. We are committed to always listening and meeting your expectations so that each return will be a wonderful memory. Hopefully, in the next family trips, when you have the opportunity to return to Dalat, New Century Hotel will have the opportunity to accompany you again. Once again, we sincerely thank you and wish you and your family good health, happiness and memorable trips. Sincerely, Nguyen Ngoc Hong Hotel Manager
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L***A
icon-origin-TRAVELOKA
8.8
/10
Reviewed 26 week(s) ago
The staff needs to take care of the guests' car parking more, because at first the hotel said there would be a parking space, but when they arrived, the cars were parked on the side of the road, there was no staff to guide the guests to the parking space, I hope the hotel will fix it to make it better. Everything else is great.
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6 people find it helpful
Accommodation's Reply
05 Apr 2025
Dear Customer, We would like to sincerely thank you for choosing New Century Dalat Hotel for your trip. We are very pleased to receive positive reviews from you about the quality of service and space at the hotel. This is a great source of encouragement for our entire staff. However, we are sorry to hear that the information about the car park is not really clear to support you and has not met your expectations. We sincerely apologize for this inconvenience and are committed to improving the information and making every effort to enhance your experience in the next stay. Once again, we would like to thank you for choosing and trusting New Century Hotel. We hope to welcome you on your upcoming trips to Da Lat. Best regards, Nguyen Ngoc Hong New Century Dalat Hotel Manager
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Nguyen H. N. N.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 27 week(s) ago
This is the trip to celebrate my first anniversary. My partner found it on the Traveloka and we decided to spend our holiday with this one. This hotel exceeded all my expectations (friendly staff, good service, modern equipment, cleanliness,..). We are very pleased with this hotel, especially with their dedicated service. We will definitely return here on another trip to Đà Lạt in the future. Thank you for your kindness.
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5 people find it helpful
Accommodation's Reply
03 Apr 2025
Dear Customer, On behalf of the entire staff of New Century Dalat Hotel, we would like to sincerely thank you for choosing to stay at the hotel during your recent vacation. We are very pleased to receive positive reviews from you about the quality of service and space of the hotel. These positive feedbacks are always a joy and motivation for all New Century staff to continue to strive, improve and bring you more perfect experiences in the future. We are committed to always listening and meeting your expectations so that each return is a wonderful memory. Hopefully, on your next family trips, when you have the opportunity to return to Da Lat, New Century Hotel will have the opportunity to accompany you again. Once again, we would like to thank you and wish you and your family good health, happiness and memorable trips. Best regards, Nguyen Ngoc Hong Hotel Management New Century Hotel Dalat
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Ngọc H. N.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 28 week(s) ago
Friendly staff, enthusiastic support makes guests from far away feel comfortable.
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1 people find it helpful
Accommodation's Reply
22 Mar 2025
Dear Guest, We would like to sincerely thank you for taking your valuable time to share your positive reviews about your experience at New Century Hotel during your recent vacation. Your compliments are a great encouragement and motivation for us to continue to improve our service quality. We are committed to constantly improving and perfecting to bring you the best experiences during your next stay. Each of your comments is very valuable to us and helps the hotel become better every day. Hopefully, in the future, we will have the opportunity to serve you again when you return to Da Lat. Wishing you always have a happy trip and many wonderful experiences! Sincerely thank you and wish you all the best. Nguyen Ngoc Hong Hotel Manager New Century Hotel
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Dai N.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 29 week(s) ago
Everyone here is very friendly and enthusiastic, from the lobby staff, bellman, reception. Thanks all
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1 people find it helpful
Accommodation's Reply
18 Mar 2025
Dear Guest, We would like to sincerely thank you for taking your valuable time to share your positive reviews about your experience at New Century Hotel during your recent vacation. Your compliments are a great encouragement and motivation for us to continue to improve our service quality. We are committed to constantly improving and perfecting to bring you the best experiences in your next stay. Each of your comments is very valuable to us and helps the hotel become better every day. We hope that in the future, we will have the opportunity to serve you again when you return to Da Lat. Wishing you always have a happy trip and many wonderful experiences! Sincerely thank you and wish you all the best. Nguyen Ngoc Hong Hotel Manager New Century Hotel
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N***n
icon-origin-TRAVELOKA
8.8
/10
Reviewed 30 week(s) ago
The staff is very cute and enthusiastic. The location is also near the center, convenient for going out.
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4 people find it helpful
Accommodation's Reply
13 Mar 2025
Dear Customer, We would like to thank you for taking the time to share your positive feedback about your experience at New Century Hotel during your recent stay. Your compliments are a great encouragement and motivation for us to continue improving our service quality. We are committed to continuously improving and perfecting to bring you the best experiences in your next stay. Every opinion of yours is very valuable to us and helps the hotel become better every day. We hope that in the future, we will have the opportunity to serve you again when you return to Da Lat. Wishing you always have happy trips and many wonderful experiences! Thank you very much and wish you all the best. Nguyen Ngoc Hong Hotel Management New Century Hotel
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Vĩnh N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 32 week(s) ago
Everything is ok, see you next time
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3 people find it helpful
Accommodation's Reply
24 Feb 2025
Dear Customer, On behalf of the entire staff of New Century Dalat Hotel, we would like to sincerely thank you for choosing to stay at the hotel during your recent vacation. We are very pleased to receive positive reviews from you about the quality of service and space of the hotel. These positive feedbacks are always a joy and motivation for all New Century staff to continue to strive, improve and bring you more perfect experiences in the future. We are committed to always listening and meeting your expectations so that each return is a wonderful memory. Hopefully, on your next family trips, when you have the opportunity to return to Da Lat, New Century Hotel will have the opportunity to accompany you again. Once again, we would like to thank you and wish you and your family good health, happiness and memorable trips. Best regards, Nguyen Ngoc Hong Hotel Management New Century Hotel Dalat
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Như L.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 33 week(s) ago
The room is beautiful, has a balcony, when I stayed there, there was no inconvenience in terms of facilities, what I liked most was that the staff was very enthusiastic, polite and the breakfast was delicious, the menu changed every day. I gave banh bot loc 10 points.
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3 people find it helpful
Accommodation's Reply
24 Feb 2025
Dear Customer, On behalf of the entire staff of New Century Dalat Hotel, we would like to sincerely thank you for choosing to stay at the hotel during your recent vacation. We are very pleased to receive positive reviews from you about the quality of service and space of the hotel. These positive feedbacks are always a joy and motivation for all New Century staff to continue to strive, improve and bring you more perfect experiences in the future. We are committed to always listening and meeting your expectations so that each return is a wonderful memory. Hopefully, on your next family trips, when you have the opportunity to return to Da Lat, New Century Hotel will have the opportunity to accompany you again. Once again, we would like to thank you and wish you and your family good health, happiness and memorable trips. Best regards, Nguyen Ngoc Hong Hotel Management New Century Hotel Dalat
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Tran T. K. L.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 37 week(s) ago
The hotel is very beautiful, located right at the top of the hill, so you can see the valley below. The staff is extremely friendly and enthusiastic. The room is clean and fully equipped. Highly recommended for couples and families
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10 people find it helpful
Accommodation's Reply
17 Jan 2025
Dear Customer! Warm greetings from New Century Hotel! We would like to express our sincere thanks to you for taking your valuable time to share your positive feedback about the facilities and services at New Century Hotel. Your satisfaction is a great honor for us. We are very happy to know that you had a great experience and were satisfied with the facilities and services we provide. Your comments are a great motivation for our team to continuously improve the quality of service and further perfect the services at the hotel. We look forward to welcoming you back on your next trip, and are committed to always striving to bring you the best experiences. Once again, we would like to thank you very much and hope to see you again soon at New Century Hotel. Best regards, New Century Hotel’s team!
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H***g
icon-origin-TRAVELOKA
8.5
/10
Reviewed 38 week(s) ago
I had a great experience here. Delicious food, very enthusiastic support staff. If I have the chance, I will come back again ❤️
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3 people find it helpful
Accommodation's Reply
17 Jan 2025
Dear Customer! Warm greetings from New Century Hotel! We would like to express our sincere thanks to you for taking your valuable time to share your positive feedback about the facilities and services at New Century Hotel. Your satisfaction is a great honor for us. We are very happy to know that you had a great experience and were satisfied with the facilities and services we provide. Your comments are a great motivation for our team to continuously improve the quality of service and further perfect the services at the hotel. We look forward to welcoming you back on your next trip, and are committed to always striving to bring you the best experiences. Once again, we would like to thank you very much and hope to see you again soon at New Century Hotel. Best regards, New Century Hotel’s team!
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Nguyen N. B. H.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 41 week(s) ago
The hotel is very comfortable, with both heating and air conditioning.
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2 people find it helpful
Accommodation's Reply
21 Dec 2024
Dear Customer! Warm greetings from New Century Hotel! We would like to express our sincere thanks to you for taking your valuable time to share your positive feedback about the facilities and services at New Century Hotel. Your satisfaction is a great honor for us. We are very happy to know that you had a great experience and were satisfied with the facilities and services we provide. Your comments are a great motivation for our team to continuously improve the quality of service and further perfect the services at the hotel. We look forward to welcoming you back on your next trip, and are committed to always striving to bring you the best experiences. Once again, we would like to thank you very much and hope to see you again soon at New Century Hotel. Best regards, New Century Hotel’s team!
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Dang H. T. V.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 41 week(s) ago
The staff is very very enthusiastic. The hotel is not 5 stars but the service is very good. And I am very satisfied when coming here. Very good impression.
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7 people find it helpful
Accommodation's Reply
21 Dec 2024
Dear Customer! Warm greetings from New Century Hotel! We would like to express our sincere thanks to you for taking your valuable time to share your positive feedback about the facilities and services at New Century Hotel. Your satisfaction is a great honor for us. We are very happy to know that you had a great experience and were satisfied with the facilities and services we provide. Your comments are a great motivation for our team to continuously improve the quality of service and further perfect the services at the hotel. We look forward to welcoming you back on your next trip, and are committed to always striving to bring you the best experiences. Once again, we would like to thank you very much and hope to see you again soon at New Century Hotel. Best regards, New Century Hotel’s team!
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D***h
icon-origin-TRAVELOKA
8.8
/10
Reviewed 42 week(s) ago
The experience after 2 nights has pros and cons. Pros: friendly staff, very attentive management and creates a strong impression. Modern room with air conditioning, heater, large TV, convenient Japanese style bathroom. I didn't use breakfast so I don't know how it is. Cons: hotel staff are not tactful when communicating. For example, when I borrowed an umbrella, you said if I damaged it, I would have to pay 200k, which I found a bit too industrial. About the room, you assigned me a different room than the one on the app, but it was not the same as the outside. The room I stayed in had a bathtub next to the bed and to go to the balcony, I had to go through the bathtub. I didn't use the bathtub but used the shower, so there was no glass separating it, so the water splashed everywhere and wet the entire bathroom. The room's soundproofing was not good, just people walking back and forth in the hallway moved slightly and could hear it very clearly. In addition, the smell of the sewer is very bad, especially in the morning. The whole room stinks and is unbearable. You guys should double check this smell because it really gives you a headache.
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10 people find it helpful
Accommodation's Reply
19 Dec 2024
New Century Hotel Dalat. December 19, 2024 Dear Customer, First of all, I would like to express my sincere thanks to you for taking the time to share your opinions and reviews about our hotel services. We are very happy to know that you are satisfied with the facilities and services provided by the hotel. Your compliments are a great motivation for our team to continuously improve the quality of our services. However, I am very sorry to hear about the problems you encountered during your stay at the hotel. Especially the strange smell in the room, the soundproofing and the lack of tact in the interaction between staff and guests. We are extremely sorry that these have affected your experience. These comments will be reviewed and resolved immediately to ensure that in the future, you will receive the best service, as expected. Once again, thank you for sharing your valuable contributions. We look forward to welcoming you on your next trip and will do our best to bring you a more perfect experience. If you have any further requests or comments, please do not hesitate to contact us. Wishing you good health and happy travels! Best regards, Nguyen Ngoc Hong. Hotel Management.
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