Good and satisfying service

The hotel is clean, the staff is friendly, the surrounding environment is safe.

The bed was uncomfortable, and the wires made it impossible to sleep. The swimming pool had water but was poorly maintained.

The hotel staff is friendly and the rooms are clean. The only thing that needs to improve is the cafe/restaurant's food.

It was actually good, but the AC was broken when I stayed there and there were limited power outlets in the room... but actually, the hotel was comfortable.

Okay all.. Great.. Superior room is small

The AC is not cold. The blankets and sheets are dirty. The room smells musty. The swimming pool cannot be used. The staff, when asked, cannot explain things properly and are too indifferent. Stayed 4 nights with soap and mineral water as if staying only 1 night.

everything is normal. needs improvement

The room was stuffy, the mattress was uncomfortable, the pillows smelled, and the AC wasn't cooling. For that price, the facilities are lacking.

The room cleanliness is poor and there are lots of mosquitoes in the room during the rainy season... just constructive criticism, hopefully it will be better and taken into account in the future

When I stayed overnight, the bathroom light was out. I should have checked to see if the facilities were working properly.

Cheap accommodation but 5 star quality 🥰

The hotel staff was friendly and courteous. I'll be back again.

I usually order a deluxe king room on the second floor, but yesterday I was moved to the third floor. Although it's comfortable, it's different from the second floor.

All the hotel staff were very responsive and straight to the point, very special. Hopefully, they will be even more successful in the future ☺️

The room is not very clean. There are spider webs. The water flow is very small. But the staff is very friendly. The staff is good.

My room key was getting error for 3 times. I was staying in the third floor and every time the key error I have to go to the receptionist in the first floor, no lift, so I was exhausted. There’s no water heater. And there’s stain in the bathroom, like a stain of cement or dust I dunno. The wifi connection is poor, I prefer to use my own internet.

The key was getting error for three times. I was staying in the third floor and every time the key got error, I need to go to the receptionist in the 1st floor, and there’s no lift. Also there’s stain in the bathroom, like a stain of cement or dust I dunno.

Please fix the AC so it's cold.

The mattress is uncomfortable, the springs are really tight. And the sink is also broken, right?