Overall Ratings & Reviews Lemon Tree Premier Mumbai Intl. Airport

Good

Wonderful stay

Good and clean hotel. Convenient location close to the international terminal

Good

Great stay

Some furnitures worn out, rooms dont seem like 4 star hotel in Mumbai.

Could be better if maintained

Clean property, staff was welcoming and courteous,the food at the restaurant was excellent, Karrie take good care of us in the restaurant. Easy check in and check out at the property. Will definitely go back to this property again in the future.

Pleasant stay, You have got very responsive staff. Breakfast buffet could include more items but we were happy with it overall.

Decent stay.

Good stuff very friendly helpful food is excellent Only problem is I was room no 912 there was lots of noise playing music loud from room no 914 apart from that everything was good

Checkin could be better as staff needs to do better job with guests.

The hotel is decent. The staff is extremely kind and helpful. However the rooms were having some kind of odd smell coming.

Great!

The place is in a busy area with traffic noise. Some staff are not responsive. While the rooms are clean, the hallway needs some attention.

A decent property. Good rooms and good staff. Also, breakfast had many options and tasty too

Mone

I recently stayed at lemon tree hotel and was quite disappointed with the overall experience. Upon entering my room, I noticed a strange odor. When I brought it to the staff’s attention, they attributed it to the rain and promptly offered to change my room. Unfortunately, the second room had the same issue. While they sprayed air freshener to address the smell, it only added to my discomfort. Having stayed at numerous five-star hotels, I expect a higher standard of maintenance and ambiance, especially from a renowned establishment like this. That said, there were some positives. The staff was attentive and accommodating, especially when I requested my tea to be prepared in a very specific way—they delivered it perfectly. Additionally, the food I ordered was excellent and truly lived up to the hotel’s reputation. Overall, while the service and culinary offerings were commendable, the unresolved issue with the odor significantly impacted my stay. I hope the management takes this feedback seriously to enhance the guest experience.

Excellent

Slow service provided by housekeeping, when I asked for the missing slipper and replacement of the dirty kettle. Make 3 calls within 30mins then my request was attended. The room cleanliness was not satisfactory, as the cups, table top, chair were dusty. Bathroom some places could see the rusty stains. The hotel corridors except first floor were not smell good…