8.1
Very Good
From 143 reviews
Provided by travelers on
Cleanliness

7.8

Room Comfort

7.8

Meal

8.0

Location

8.2

Service and Facilites

7.9

People often mention about LUKE'S HOTEL
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Ambiance (14)
Bedroom (12)
Bathroom (11)
Staff Friendliness (9)
Hotel Area (9)
Wifi (8)
Distance to City Center (7)
Accessibility (6)
Family Friendly (6)
Check-in/out Time (6)
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Traveler Reviews LUKE'S HOTEL

Number of reviews per page
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40
Customer reviews
S***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Service can be improved, please fix the TV and room locks.
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Accommodation's Reply
20 Oct 2026
Thank you for your feedback. We are working on improvements and hope your next visit will be even better.
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S***i
icon-origin-TRAVELOKA
8.2
/10
Reviewed 4 week(s) ago
The facilities are decent, and the receptionist is quick to respond to any complaints. However, the TV doesn't work, and the door is difficult to lock and unlock.
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Accommodation's Reply
20 Oct 2026
Thank you for your review. We hope your next visit will be better. We apologize for any inconvenience caused.
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F***y
icon-origin-TRAVELOKA
5.0
/10
Reviewed 5 week(s) ago
It is highly recommended not to stay at this hotel.
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Accommodation's Reply
20 Oct 2026
Thank you for your review. We have paid extra to compensate you for the refund and shipping costs. We apologize for any inconvenience caused.
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W***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.7
/10
Reviewed 14 week(s) ago
The bathroom water was not flowing smoothly and towels were not provided when we stayed and the blankets were not clean.
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S***n
icon-origin-TRAVELOKA
8.5
/10
Reviewed 16 week(s) ago
Overall, the room was comfortable, and the air conditioning worked well. The TV channels were limited to TVRI. The bathroom was clean, and the toilet worked well. Unfortunately, the Wi-Fi signal didn't reach the third floor.
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A***i
icon-origin-TRAVELOKA
7.2
/10
Reviewed 25 week(s) ago
The room was dusty, the floor was slippery, and the sheets were stained with blood and dirt. It was unfit for resale due to neglect.
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nirmawati y.
icon-Business
Business
icon-origin-TRAVELOKA
5.4
/10
Reviewed 31 week(s) ago
The lobby is hot, the bathroom leaks, the sheets are itchy, there are no amenities (no tissues, soap, shampoo, toothbrush,) the best thing is the AC is cold, the location is strategic and the staff is very friendly.
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1 people find it helpful
Verified Traveler
icon-origin-TRAVELOKA
8.5
/10
Reviewed 53 week(s) ago
I had to wait until 12 noon for my deposit to be returned. It should have been returned at check-out.
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a***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 60 week(s) ago
Friendly and very best service
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ARIF M.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 63 week(s) ago
Clean hotel...very affordable, easy access to everywhere. Friendly and good staff service
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2 people find it helpful
d***.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 65 week(s) ago
Friendly, helpful staff, no hassle, nice, standard rooms, suitable for a night's rest on a long trip, aesthetic dim lights help you sleep, okay according to the photo description and description, cheap but cool 👍
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A***i
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 78 week(s) ago
Got the 3rd floor, the room was quite clean. Not bad for that price.
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2 people find it helpful
Vina C. T.
icon-origin-TRAVELOKA
8.2
/10
Reviewed 84 week(s) ago
The location is in the middle of the city, only the cleanliness of the room is lacking, the floor of the room is oily, some of the bread is hairy.
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2 people find it helpful
Chikhaoui C.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 97 week(s) ago
I recommend this hotel for the price and the distance. My stay was very wonderful.
1 people find it helpful
K***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 101 week(s) ago
According to budget 👍🏻 cheap and comfortable
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1 people find it helpful
N***g
icon-origin-TRAVELOKA
5.4
/10
Reviewed 103 week(s) ago
Dirty, filthy hotel. In the morning, I wanted to go to the toilet but the water wasn't flowing, and at 7 am, breakfast wasn't ready 🥲
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1 people find it helpful
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Asram N. A.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 103 week(s) ago
Friendly staff, fast check in and check out
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S***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 112 week(s) ago
The hotel is neat and clean, not dirty. The staff is quite helpful.
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1 people find it helpful
ermawati c.
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 115 week(s) ago
Okay for business trips.
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1 people find it helpful
ermawati c.
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 115 week(s) ago
Okay for business trips.
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