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The rooms were not clean at a proper hour, so it stay unclean.
QiaoJuan
Family
6.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Transportes conveniente,buen servicio de recepcion y habitacion limpia,pero el ruido de los autos y de la habitacion contiguo por la noche hace que sea dificil conseguir una buena noche de sueno
Hilda Marisol
with Children
4.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
The room felt neglected. It didn't feel clean and the A/C was a little bit off, it didn't cool the room properly. The restaurant was closed for lunch or dinner and the hotel is far away for places to eat.
Gabriela
with Children
6.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
No sound proofing. Trucks heard al night every 10 minutes
Andrea
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Clean room
SANDOR
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Everything was spotless
Madelaine
Business and Leisure
8.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
The staff is very friendly
Arturo
Business and Leisure with Partner
2.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
The room was disgusting. I left 15 min after checkin & the staff agreed to a refund. Later they played dumb and said they didn’t offer that. Expedia has been of no help in the matter. I ended up paying for another hotel that night and no one has valued their customer. From now on I’ll be using Hilton honors directly. Truly embarrassing for the property and Expedia.
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Raúl Alejandro
10.0
/10
Reviewed 23 week(s) ago
Hotels.com verified review
Yes, everything fresh and clean
Gabriel
with Partner
2.0
/10
Reviewed 23 week(s) ago
Hotels.com verified review
Ruido insoportable y fría la habitación, no funcionaba la calefacción
Silvio
Leisure Family
6.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Hotel was nice
Clean
Noise was terrible on 6th floor
Super cool
Condensation on windows are super bad
Average was ok
Nice location , easy to come in an out
Super nice staff
Larissa
Friends and Family Family
6.0
/10
Reviewed 25 week(s) ago
Hotels.com verified review
The safety box was broken. I requested an extra blanket since it was super cold and they did not have extra blankets or heater.
Francisco
4.0
/10
Reviewed 25 week(s) ago
Hotels.com verified review
Desayuno limitado y de mala calidad, muy sucia la habitación y malos olores, la recámara nada que ver con la ofertada a pesar del bajo hospedaje. Tiempo excesivo para el room service y platillos presentados de forma deficiente.
Adriana
with Partner
6.0
/10
Reviewed 26 week(s) ago
Hotels.com verified review
The hotel is basic and clean. Bed was hard and uncomfortable. Breakfast options are limited and ran out frequently. Hotel staff were friendly. No frills hotel but decently priced.
Joaquin
6.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
Muy ruidoso los cuartos, abren una puerta en el piso y parece que están entrando a tu cuarto de lo ruidoso. La calle y ventanas igual, muchísimo ruido.
Johany
10.0
/10
Reviewed 30 week(s) ago
Hotels.com verified review
Todo muy comodo
Adolfo G
Friends and Family with Friends
10.0
/10
Reviewed 31 week(s) ago
Hotels.com verified review
All is OK
Sergio
with Partner
10.0
/10
Reviewed 32 week(s) ago
Hotels.com verified review
The room was nice and cozy, location is great. Staff very friendly and helpful.
The breakfast was very good!
I am vey happy with the stay.
Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia