Westow House - London Crystal Palace

Explore Westow House - London Crystal Palace
9.4
Exceptional
From 159 reviews
Cleanliness

9.6

Room Comfort

9.6

Service and Facilites

9.6

Traveler Reviews Westow House - London Crystal Palace

Number of reviews per page
20
40
Top reviews
Kirstie
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Fantastic location, comfy beds and delicious plant-based breakfast.
C
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Warning! No lift ! Overnight is fine or two days. If you have health problem or can not carry your suitcase/suitcases, climb the spiral stairways... I do not recommend this place. The staff were friendly and nice. The breakfast was great. The air conditioning wasn't working on our first day when we checked. We put up with the heated overnight because the technician wasn't available until the next day. Thank you for providing the old and dirty electric fan. We opened the windows to get some air. We like the fact that Westow is close to everything. The Crystal Palace station is within walking distance. You can take Uber if you have luggages. We still like Westow but will stay somewhere else next time we are in London . It is not worth paying what they charge having no lift to bring the luggages or to go up to the top floor. Thank you to the friendly and wonderful staff including the hotel cleaners.
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Joel
icon-Family
Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great location, helpful staff and comfortable, air-conditioned room. It’s on a busy road so expect traffic noise throughout the night, and also note the rooms only have space to unpack 1-2 nights of clothing.
Carla
icon-
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

What a great find! The pub had such a lovely vibe, great staff. The place is really stylish and comfy- my room was gorgeous, really good bed. I was in London for work but wish I'd booked 2 nights. Would definately stay again.
C
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We like Westow. We've been staying here when we visit relative. The breakfast is good. The only problem is there is no lift so you have ask the staff to bring up and carry down your suitcases. We were on the third floor. The staff is wonderful. We still highly recommend this place. We will stay here again.
Michael
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The experience of staying at westow house was excellent from the time of checking in to the stay and checking out The room was clean and fresh and the bed was so comfortable and clean This was our first visit but we were so impressed that we have booked another three days there in two weeks time I would recommend a visit to anyone and quite understand why they have such a good reputation
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nicholas
icon-
4.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

This is not a cheap place, so to find a small room where one of the bedside lamps didn't work, where the shampoo dispenser in the shower didn't work, where the curtains were torn, it's not good enough. And I thought I'd mention this when checking out, but when I handed in the card, the guy at Reception didn't even look at me, carried on his inconsequential conversation with his mate, and didn't bother asking or even saying thanks and goodbye. Nothing other than poor and overpriced.
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gojko
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Perfect location for a night out in Crystal Palace. The staff was very friendly and helpful. Would recommend.
Cecile
icon-Family
Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great place to stay when attending an event at Crystal Palace Park. We loved the room, attention to details, the very nice breakfast and how friendly the staff is. We also the pub, it was lively with a great atmosphere.
Sarah
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Perfectly positioned for attending a concert at Crystal Palace. Lovely room with super air-conditioning. Friendly bar staff and a brilliant cooked breakfast. Looking forward to staying here again when we are next in the area.
Sarah
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Exceeded expectations. Comfy room with A/C on the hottest day of the year felt like finding an oasis in the desert. The pub and restaurant were lively with a cool breeze coming through. Good food too!
ALICE
icon-with Friends
with Friends
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The size of the bedrooms. Also breakfast was delicious
Richard
icon-
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Nice big room, very comfy bed. Quiet after the bar closed. Fantastic breakfast - as good as I’ve had anywhere. Friendly staff. Just fantastic. Would definitely go back.
Simon
icon-
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

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Christopher
icon-
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Website gives impression there’s dedicated parking but you have to take your chances in neighbouring streets, although at least it is free. Best unload on corner, check in, then park. Rooms are spacious and well appointed but mine was poorly lit, only one light in large bathroom. No lift, many stairs potentially depending on where your room is. But for S London this is great value and the breakfast was especially good.
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Tim
icon-
8.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Lovely spacious pub hotel with really nicely appointed rooms. Only slight negatives would be lack of wardrobe space (hangers on hooks) and lack of window sound insulation so can be a little noisy... but hey its above a pub right. Very good value.
Derek
icon-with Partner
with Partner
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

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anthony
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

All good excellent experience
Jessica
6.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

I am a bit disappointed to be honest. I’ve stayed here before and used to live on this road and know how noisy it can be, so I messaged ahead and asked for a room on a higher floor. I got given a room above the night exit and bins on the first floor. Cue 11pm and 2am wake up calls from staff putting out the bins and dragging furniture around every single night. I slept so badly the whole time I was there. The pub has gone through a bit of a refurb which is nice, but it does feel like it’s lost its character a bit.
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anthony
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Great establishment highly recommended
Number of reviews per page
20
40

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