This is a nice hotel and the location is great. We got the room upgrade and a free breakfast ( no chance to have the breakfast ) as an Expedia member.

Great hotel. Staff were super helpful and friendly. Great location as well. Highly recommend.

The hotel is ok, location is a bit off the beaten path probably an additional ten minute walk from the centre of things but honestly my problem is the staff. The first few days we were there there was a middle aged women at the desk and you could tell she hated her job she was rude and short with everything that was asked. I wouldn’t stay there again based on her attitude and demeaner, I want someone happy I’m spending my money with them and to help me feel welcome and enjoy my vacation.

Excellent staff, very helpful. Best location!

I really like how clean the hotel was and how convenient the location was

Nice room. Easy walking distance to everything. Friendly staff. Limited onsite parking. Would recommend while staying in Reykjavik.

The room was clean and the blackout curtains made for an easy night's sleep after a long day of travel. I just wish we had stayed longer as we didn't get to see all the things that were in the area. Really pleased with our stay.

It was a fabulous experience! The rooms are well equipped, clean with a beautiful view. Breakfast was extraordinary complete with my favorite cappuccino. Staff were superb. They offered an explanation for the best place to park. I will definitely stay here again.

The reception was professional, friendly and helpful. The rooms were clean, well equipped and cozy. Central location made everything convenient to walk to! Great stay!

The staff was kind, and quickly corrected the errors in our room (a nightstand light bulb wasn’t working). The location was also good. Parking was lacking which we already knew, but the rooms are small with poor quality materials for bedding and very little lighting.

The hotel was clean and modern with an excellent breakfast buffet. Staff were helpful with questions and reserving taxi service. Loved the location near shops and sights,…..and especially the bus stop right outside our door useful when flybus dropped us off from airport, and for excursion pickups/dropoffs

Great location as bus stop 9 is right outside hotel, so easy access to airport and tours. Breakfast was great and staff were wonderful and very helpful. Nice stay

The room was clean and comfortable. The location was great. Staff was friendly and helpful. The bedcovers were confusing.

The hotel is pretty standard and clean. The room we had was however underwhelming. There was no coffee machine, it was cramped, poorly designed and he shower didn't even have anything to hold your products or razor... We tried to pay for an upgrade, but the staff told us we already had the top room available. Overall it was fine, but it's not a 4 stars hotel (not sure how they got it).

Attention si vous n’aimez pas la chaleur car les chambres sont surchauffées et un peu humides. Aucune climatisation. Il faisait 35 C dans notre première chambre. Dans la deuxième, environ 25 C.

Excellent location and the option of booking dinner was useful

Fix the lights in the hotel!

The hotel is very conveniently located. Our rooms were clean and they were able to accommodate my request of having our 3 rooms close together. If you are staying on the second floor on the street side just be aware that there will be some noise from the bar below for a little while in the evenings. Also, we had difficulty parking pretty much every day as it was a very small lot and it filled up very quickly. At least street parking is free from 9 PM to 9 AM. The breakfast that was included was quite good with a lot of variety and fresh food available. The water pressure in the shower was not very good and none of us could figure out how to use the handheld shower head lol. There were clever little phrases printed on the walls with some Icelandic slang, and the stairs were numbered in a neat way. All in all, we enjoyed this hotel and we would stay at this property again.

Excellent breakfast and very helpful staff

Front desk staff were exceptional