Overall Ratings & Reviews My Tower Hotel - Surabaya

Please brighten the lights in the room for a 3-hour transit, don't make it dim. It gives a scary feeling.

Cleanliness is decent, location is great, price is great

There are lots of spider webs on the ceiling, never cleaned. Lots of small cockroaches. Dark room.

The entrance wasn't clear. There was only a parking lot with an entrance leading to the elevator. The lobby was on the 5th floor, and there was no security guard to ask. The building looked old and poorly maintained. The sofas were very dirty. The facilities were lacking. If you were a little late, the 50,000 rupiah deposit was immediately taken. The lighting was very dim.

Good hotel with cheap price

Friendly, helpful staff, nice pool

Ask for ToLong Beetcaverr, it must be clean, lots of dust and dirt

This hotel offers a pleasant stay! The rooms are clean, comfortable, and the facilities are quite complete. The staff is friendly and the service is prompt. The location is strategic, close to restaurants and shopping centers. The breakfast is varied and delicious. It's suitable for family vacations or business trips. The price is in line with the quality offered. Highly recommended for those seeking comfortable accommodation with excellent service.

The hotel has big rooms and the AC is cold, but it seems like the sheets haven't been changed and the place is quiet, far from everywhere, especially since there's no food canteen at all, so you have to order GoFood.

friendly staff, spacious room but the room and bathroom are not very clean

There was no security and it was unclear where the lobby was because it was dark and dimly lit. The lobby was apparently on the 5th floor. No cars were allowed to enter for pick-up, so we had to walk to the front of the Indomaret carrying heavy suitcases.

It's pretty good for the price and comfort.

Good but I don’t like the bathroom

minimal directions, okay service, building and room facilities are not bad but not good either.

steady

The hotel was good except the amenity they gave, 240 mL mineral water only. The breakfast time was late for 30 minutes

The lobby is hard to access, the room is not as in the photo. Dirty bed, dirty bathroom. No facilities that make the heart happy.

For that price, I think it's worth it, just be prepared to bring your own bathing amenities because they aren't provided, only towels are provided, maybe the wifi could be improved because it can't connect on a cellphone, otherwise it's okay, thank you

Not very clean, but affordable

used bedsheets, stains can't be removed, still used, surprisingly, asked for a replacement but it wasn't replaced. Breakfast food must be taken from the lobby, where is it like this? There is no signal on the upper floor, for the hallway it's horror. The receptionist is really rude, no smile, please improve your service. There is a lot of dirt in the corners of the room, lots of insects too, ouch.