Excellent service, clean room. Would recommend it to anyone staying in Bahrain

The hotel room was really below standard and I was disappointed for the first time ever with this hotel. Despite being a regular, on mentioning it at checkout I was just told, "hopefully it will be better next time, inshallah"! To list the issues with the room. To list the issues in the room. The toilet seat fell off. The shower head had no holder so impossible to shower with both hands. The sink was broken and the plug wouldn't remove.

The hotel is clean, staff are very professional. Its also in a great location with alot of resturants around and also supermarket.

No customer service and do not accept the platinum status of Expedia. They didn't even know what it was. Nice structure but very poor service and quality. Enjoy your stay at another property, life is too short.

Had great time . Very Welcoming staff in the hotel Comfortable stay We will come again 💕💕

Not really

Great

On both arrival and departure, the staff was very attentive and helpful. Room was clean, bed mattress was comfortable. Ate lunch at in house Trattoria restaurant, had lamb chops with sides. The food quality was excellent as was the service. Generous portion for the price. Dessert was cheese cake, again generous portion. Do highly recommend this establishment.

Rooms are very spacious and clean. Staff members are very helpful and friendly. The process from check-in to check-out was smooth stress free. Great location, right opposite the Oasis mall.

Excellent

Lovely experience at this hotel. Staff were very helpful and accommodating to our needs. Friendly and pleasant to interact with. Located conveniently too. Would love to visit again and highly recommend this place

ALL ROOM VERY POOR STAF ARE NON COOPERATIVE AT ALL STARTING FROM THE RECEPTION TEAM TO THE PORTERS AND ROOM SERVICE. FIRST AND NOT LAST CHECK IN TIME IS TO LATE, NO BODY IS PICKING UP THE PHONE TO ANSWER MY CALLS SPECIALLY RECEPTION TEAM WHICH I DID NOT EXPERIENCE ALLOVER MY PAST STAYS IN ANY OTHER HOTEL WORLDWIDE. ROOM SELECTED EARLIER WAS NOT THE ONE I STAYED IN AND I HAD TO WAIT UNTIL AFTER 18>30 PM IF I WOULD LIKE TO STAY TO THE SELECTED ROOM WHILE BOOKING.THE POOL IS NOT HEATED. BREAKFAT OPTIONS ARE POOR AND NOT FRESH. I DRAGGED MY BAGS UP AND DOWN WITH NO HELP FROM PORTERS AND NO BODY WAS KEEN AT LEAST TO SATISFY MY NEEDS. IF DAYS GO BACK I WILL NEVER CHOOSE SUCH POOR HOTEL AND WILL NOT RECOMMEND FOR ANY OTHE RGUETS. BAD EXPERIENCE.

Amazing place to stay at and will be back to the same place for sure

Stay here was perfect, as always. Zahra is an Angel and the rest of the front desk staff are always warm and hospitable. The rooms are spacious and the bed, comfortable. My go-to hotel in the five years traveling to Bahrain.

I felt very welcome from the moment i arrived tell check out. Everyone was try very hard to make sure my stay was the best, well they did it, I ate at 3 of the restaurants the food was excellent and plentiful the services was great.

Wonderful hotel with all facilities and in very attractive area . Amazing rooms

Great hotel with great facilities, the staff can never do enough for you. Always our go to hotel in Bahrain

The doors to the room are loud when they close. All morning long I was woken up constantly by the sound of doors being shut by housekeeping. The windows to the balcony are extremely dirty

Rooms are large and modern. Bathrooms are average for cleanliness, also, the rugs were dirty, didn’t look like they were vacuumed. The bed was comfortable and the heating/cooling controls worked.

There is a mall thats about 5 minutes walking distance, a small grocery and corner store. A couple places to eat, with bars and clubs within a 5 minute uber drive. Pool and restaurant on the 7th floor, bar and restaurant on the first floor. Bar and restaurants on the 28th floor, also live music.