6.8
Pleasant
From 173 reviews
Cleanliness

7.2

Room Comfort

7.6

Service and Facilites

7.4

Traveler Reviews Sunbay Hotel

Number of reviews per page
20
40
Top reviews
SRIKANTH
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Excellent place and worth the money we paid. It’s very close to the beach and many other places. The staff are super friendly, lovely pool for the kids. The garden and the pool area is very comfortable. Glad to haven been there for 3 nights.
Kunti
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Yes the breakfast was good an the pool
GISELLE
icon-with Children
with Children
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Clean room
Norberto Rodriguez
icon-
4.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Internet was really bad (poor connection) not able to work from the room, no restaurant in the hotel for dinner and microwave didnt work well. Pleasant Staff and good housekeeping service.
Josanne
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Beautiful place to stay the staff was very helpful and friendly
Kinming
icon-Family
Family
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Room could be a bit cleaner, staff were super friendly, gym was great for the equipment and breakfast was quite delicious. Overall, pretty great stay. Only complaint was needing to buy water from the staff instead of being complementary.
VANCE
icon-with Children
with Children
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

It was decent.
Ninoska
icon-Family
Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Clean room
Kerel
icon-Business
Business
2.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

There was a mouse.
Szende
icon-with Partner
with Partner
2.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Full of mosquitos and mice.
Marsha
icon-with Partner
with Partner
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Well put together
Jason
icon-
2.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

There was mold in the bathroom. Had to sleep in there for one night as the receptionist claim that they don't have the authority to do so and there was no one there at the time help me. They cleaned some of it on the second day and wanted me to stay, I had to demand the change as they claim the mold wasn't harmful and it was from the AC. Don't waste your money.
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Jamee
icon-with Partner
with Partner
4.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

No hot water the whole stay and a few times there was no water at all
junior Anthony
icon-with Friends
with Friends
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

I personally don't use the pool and I don't see a bar or use one. The place was clean and brake fast was pretty good overall.
Korda
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Didn't utilized the pool or bar.
Jamal
6.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

It was an average facility
Sherlan O
icon-Family
Family
6.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

N/A
Timothy P
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

The room was clean, the tables and desk could have been cleaner. A little bleach on a rag would have renoved the cup rings. The staff was great and friendly. Breakfast was ok, I like a cup of tea during the night, or early morning and there were no tea bags, woul love some in the room. Bathroom needs upgrading,as some folks are older, we need hand rails in the bathtub.Also because the toilet seats are so low, we could use hand rails for extra support when getting up. The hotel 🏨 was nice, i actually liked it
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Arturo
icon-with Partner
with Partner
2.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

The hotel its an OLD Hotel Falling apart. I reserve a room with KING Bed and they give me a Full Bed. WOrst experience in long time. The food, also very bad.
Carol
icon-Family
Family
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Staff was very courteous. Beyond my expectations. Even the security guard went the extra mile to hep us get a taxi. I will definitely be back and will highly recommend.
Number of reviews per page
20
40

Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia
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