Beautiful clean room Incredible breakfast Great pool HUGE fitness center Close to a wonderful park and public transit

The breakfast in the morning was quite good and diverse mix. We really enjoyed the proximity to the Artesanal market too!!

The staff is really helpful. The hotel is located in a nice area in front of a park. The hotel building is somewhat old but that's ok.

Excellent location and friendly helpful staff with excellent English 👍

Excelente ! El hotel muy cómodo , habitaciones amplias , muy limpias , con aseo diario y cambio de toallas . La cama muy confortable , sábanas de primera calidad. Posee Bar y restaurante donde el desayuno es excelente . Los platos a la carta muy bien elaborados . La ubicación muy central , segura . Quiero destacar la atención del personal del concierge , en especial la del Señor Pablo Valladares , quien nos asistió siempre y estuvo al cuidado de nosotros . 100% recomendado

Please listen to me carefully. The hot tub was and is still broken.

Our initial room assignment was not to our liking, and Vanessa at the desk was very helpful in relocating us to a room with a fabulous view of the city. Everything after the relocation was to our liking, except having to get up at 4:30am to catch our ride to the airport on the day of our departure. Both JoAn and I enjoyed the upscale accommodations after spending 8 days on the Galapagos Islands.

Very good service

Nice option for a comfortable stay and elaborate breakfast.

Great location , clean and the staff was very helpful.

Loved the idea of Executive Lounge - which was helpful for catching up with my office

Very helpful staff, close to metro

5 Stars

Our room was quiet. The bed and pillows were very comfortable

Deben de revisar el internet en las habitaciones. El menu de las habitaciones es tan pesado que no se puede bajar el pdf. Tuve que bajar para pedir room service. El staff super amable si.

Almost everything was great! The staff was extremely accommodating and helpful. The property was very nice. Only negative anspect of our experience was that our rooms were extremely noisy from street noise and/or mechanical noises from the building.

The dinner served was terrible. No tea or coffee in the room. The refuses not plugged in. The bathroom needs an renovation

Room was clean. Nice staff. Very helpful. Good location. Just a very outdated with the furnishing and bathroom.

Nice staff

The room was quiet and clean