I loved the character that the hotel has. The staff at breakfast were so sweet and kind. The late night receptionist who was an older gentleman had no customer service and we had to call to let them know we were checking in late and he was poor at communication. The room itself had an issue with the shower water going on the floor. So based on these it’s not value for money. Also the towel on the floor was dirty. Better off staying with locals or at an airbnb. The restaurant was cool though and staff the guys who served us there helped salvage the hotel. Also the cleaning ladies were super sweet!
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Kristin
8.0
/10
Reviewed 43 week(s) ago
Hotels.com verified review
Very brief overnight stay. Helpful front desk. Room was good. Had a nice light dinner in the bar.
Maxine
Leisure with Friends
6.0
/10
Reviewed 51 week(s) ago
Expedia Group verified review
Beautiful architecture and historical artwork. Some of the rooms are a bit small which makes managing suitcases a bit difficult.
Colin
Leisure Family
10.0
/10
Reviewed 144 week(s) ago
Expedia Group verified review
Excellent location and a good atmosphere. Helpful staff and good food.
Patricia J
8.0
/10
Reviewed 153 week(s) ago
Hotels.com verified review
This is a great property location and charm. The pool claim sends you to another property. Pool pump not running and stairs into water missing. Di ning options in surrounding area more reasonably priced than hotel and very good. Street children begging are relentless.
Teresa
Business and Leisure with Friends
10.0
/10
Reviewed 165 week(s) ago
Expedia Group verified review
Great space--indoor and outdoor--great staff, great amenities. One of the nicest places I've stayed in anywhere.
Bachir
Leisure Family
10.0
/10
Reviewed 172 week(s) ago
Expedia Group verified review
A good mix of classic and modern. A hotel is a cultural heritage refurbished with modern amenities. Wall pictures illustrate the city’s history
William Gary
10.0
/10
Reviewed 204 week(s) ago
Hotels.com verified review
The lobby, bar, and restaurant are beautiful. The hotel is right in the center of town and easily walkable everywhere. The rooftop terrace is perfect for sunset. The staff and service were great. We very much enjoyed our stay.
Erik
Business
8.0
/10
Reviewed 271 week(s) ago
Hotels.com verified review
Rooms are old, floors dirty, bugs. Bathrooms are clean and great but not air conditioned
Andrew
6.0
/10
Reviewed 334 week(s) ago
Hotels.com verified review
Absolutely terrible Wi-Fi.
Veronique
6.0
/10
Reviewed 339 week(s) ago
Hotels.com verified review
Busy area with lots of sollicitation to purchase souvenirs. The hotel itself is fine, swimming pool is not on site though and breakfast is basic. Restaurant is good and staff is very friendly
beatrice
8.0
/10
Reviewed 515 week(s) ago
Hotels.com verified review
pleasant stay, the staff and owner were very hands on (we had a problem with the shower)the mattresses of the bed were a little dated, so was the tv but on a very positive note we had a lovely view on the top floor! excellent breakfast too
sarah
6.0
/10
Reviewed 517 week(s) ago
Expedia Group verified review
The hotel has always been charming, good rooms clean and comfortable. The hotel has been remodeled, looks nicer but the bathrooms are a disaster, smaller in some rooms and water leaks everywhere. too bad.
francoise
6.0
/10
Reviewed 578 week(s) ago
Hotels.com verified review
Litle spartiate boutique hotel for those who fancy sleeping surrounded by history.
Francois
10.0
/10
Reviewed 35 week(s) ago
Hotels.com verified review
Happy to be back in the heart and soul of Saint Louis. The Residence is more than a place. It's the historical center of a city whose past and future are connected, where religions and people mingle, where the Fleuve Sénégal joins the sea.
Nathalie
Leisure with Partner
8.0
/10
Reviewed 113 week(s) ago
Expedia Group verified review
Staff et service du restaurant impeccables!
Verified traveler
Business
8.0
/10
Reviewed 153 week(s) ago
Hotels.com verified review
Hôtel agréable pour un court séjour. Très bon restaurant.
Thierry
8.0
/10
Reviewed 161 week(s) ago
Hotels.com verified review
Hotel de charme, super bien placé dans le coeur historique. Un petit bemol : la literie meriterait d'etre changée.
Ett mycket dåligt bemötande från receptionen och vi fick inte rummen vi hade bokat. Vi fick ostädade singelrum trots att vi bokade dubbelt rum. Som tur var vi där en natt! Ett mycket hemskt hotell
Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia