7.4
Pleasant
From 830 reviews
Cleanliness

7.4

Room Comfort

7.4

Service and Facilites

7.6

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Traveler Reviews Emerald Beach Resort

Number of reviews per page
20
40
Top reviews
Monesha
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I DIDN'T MAKE MY 2ND TRIP BUT MY FIRST TRIP EXPERIENCE COMING HERE WAS A VIBE AND I AM COMING BACK. THE FOOD WAS GOOD, THE POOL & BEACH IS ALL THERE THE ROOM WAS CLEAN JUST NEED TO HAVE MORE PRESSURE WITH THE HOT WATER BUT OVERALL I LOVE IT SEE YOU SOON
Jill
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

All great - love the property, restaurant and views! Great walking beach! (except no Beach towels available for use at the pool/beach.)
christine
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

We love Emerald for our shorter family trips - you can't beat the location and convenience! The venue itself has not been upgraded in years, so wear and tear on the property is becoming noticeable but service is good, and it works well for those who want to use it as a home base.
Marcia
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Just overnight stay going to and leaving St.John VI. Hotel room very clean esp. the bathroom, nice large illuminated mirrors in bathroom. Nice balcony and almost right on the beach, beautiful. Lunch and dinner in Cafe at hotel and again at the beach and open air. Enjoyed my day there.
Troy
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Beautiful property and the beach area is so welcoming and quiet!
Brittany Eckman
icon-Leisure
Leisure
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The property is amazingly beautiful! I love the view from the rooms. Food is expensive though and alcohol was weak.
Lauren
icon-Leisure
Leisure
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Perfect location right on the beach! If you can’t do stairs or carry your own luggage, consider that before booking. Food was average so check out all of the amazing restaurants on the island.
Amber
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff was friendly which was the best out of the entire stay. However they had no beach towels, no available beach chairs at which they kept locked up. Resort pool was dirty, as if they didn’t clean it out. Not a lot of excursions around, at least that the staff could recommend. Not many restaurants around to eat at. Not one of my best vacations but it was doable and we made the best of it.
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laura
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Amazing stay
Raiceon
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great property
Kenneth
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff was friendly food was great love the beach are! Taxis are expensive
George
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It is right on the beach! Beautiful view of the ocean!
Rosemary
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I rated this property as average because the attitude of the worker at the concession stand of Josie Special Events, Cafi, was so bad that it left a bad impression on everything else. If it had not been for this one worker, I would have rated Emerald Beach much higher. When ANYONE approached her to buy anything she looked annoyed and was barely civil. She overcharged us and instead of apologizing and correcting the mistake she said "So?", and quickly swiped the credit card so the transaction would go through and it would be up to me to dispute it. I will be contacting Emerald Resort with my complaint. If they choose to do nothing, I will post this incident on social media and ask my friends to repost on their social media. At least this way future guests will have some idea of what they are in for if they have to deal with her.
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Cicely Elizabeth Joycelyn
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff very rude. Restaurant especially
Rosalia
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Depending on the building you stay is the qualify of bedroom you get...no coffee maker...hoy water comes and goes
Carol
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I really enjoyed my stay at Emerald Beach. The property is older, but everything worked and was clean. The service is a little slow in the restaurant and bar, but I thought the drinks and the food were good. The beach was clean, but it does get crowded when cruise ships are in Port. I enjoyed the ocean front balcony that I sat on each morning and evening with coffee and my drinks. I would definitely stay again, but I would make sure that my stay did not coincide with the cruise ships.
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Luis
icon-Business
Business
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Limited dining hours. Poor condition on the last room on building 4
Roderick
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

All good
Fanny P.
icon- Family
Family
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very nice beach front rooms.
Verified traveler
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The shack renting jetskis etc. is right in front of building 1 and plays music at high volume all day long. Closing the doors does not do much to help with the noise.
Number of reviews per page
20
40

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