The staff were respectful and made our stay comfortable. The food was in plenty and of good quality. I highly recomend the place.
Arthur
Leisure Family
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Staff were great.
Eve
Leisure with Partner
8.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Lovely place to stay. It is a little old and could use some renovations. The AC is quite old but it works you just have to be patient. The internet isn’t strong enough in the room but someone sorted out our TV when we complained and we could stream movies. Housekeeping is amazing and the hotel has commendable hygiene standards. We got our beddings and towels changed daily. Our room was also cleaned and common areas were kept clean.
The food is amazing. Special thanks to Chef Anne who took time to chat with us. She was lovely. I especially really enjoyed that there was lots of options on every meal. They have some amazing waiters like Elizabeth, Methu, Johnstone, Ian, and a young lady that mostly served us when we were in the beach area. However, part of their waiters could use more training on customer service especially those that were working the breakfast shift on Sunday 7th Dec and Wed 10th Dec. One lady was particularly very rude and disinterested.
Generally, it was a good experience we enjoyed our stay and might consider coming back.
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Skye
10.0
/10
Reviewed 80 week(s) ago
Hotels.com verified review
Amazing service.
gabriel
Leisure
10.0
/10
Reviewed 104 week(s) ago
Expedia Group verified review
The staffs are very are very nice and professional.
Hassan
Business and Leisure
2.0
/10
Reviewed 118 week(s) ago
Expedia Group verified review
Breakfast and dinner buffet was very bad and tasteless, when I tried to bring food and drinks from outside as an alternative they told me they don’t allow. I should have stayed Serena or white sands.
Ahmed
Leisure Family
4.0
/10
Reviewed 118 week(s) ago
Expedia Group verified review
The buffet was finished before the time was up. There was no water in the hotel for several hours. The AC wasn’t working in our rooms.
Pawel
Leisure with Partner
10.0
/10
Reviewed 121 week(s) ago
Expedia Group verified review
Very good
Keith
6.0
/10
Reviewed 132 week(s) ago
Expedia Group verified review
Amazing place but a lot of property needs repair
Henry
Business with Partner
10.0
/10
Reviewed 147 week(s) ago
Expedia Group verified review
Expansive beach..and great health club
Verified traveler
Business
8.0
/10
Reviewed 157 week(s) ago
Hotels.com verified review
Great comfort and serenity
josue
Leisure Family
10.0
/10
Reviewed 171 week(s) ago
Expedia Group verified review
I liked many things about this property, the people, the friendliness, security, the professionalism, the attention, and the willingness to give supportin any matter. Thank you, for the attentiveness...by the way, miss eunice, was amazing at the check in counter
Inneth
Leisure Family
6.0
/10
Reviewed 174 week(s) ago
Expedia Group verified review
There was no hot water for the shower
Verified traveler
Leisure with Friends
8.0
/10
Reviewed 175 week(s) ago
Expedia Group verified review
The staff are so kind. The beach is out of this world, gorgeous. Unfortunately the hotel is very outdated and was not very clean. We had roaches and beetles in our room. And none of the sinks worked , they were all clogged. But I need to highlight truly how kind the staff is.
Kenyan
Business and Leisure with Friends
2.0
/10
Reviewed 179 week(s) ago
Expedia Group verified review
They should do major upgrade
Faysal
Leisure with Partner
10.0
/10
Reviewed 226 week(s) ago
Expedia Group verified review
The room, swimming pool and beach are wonderful . It was beautiful and serene
Aniso Abdi
Leisure with Friends
2.0
/10
Reviewed 233 week(s) ago
Expedia Group verified review
I don’t like the reception people was very bad I didn’t like the they charge more mone I pay online my money stil they charged me so I don’t like the hotels
Joseph
6.0
/10
Reviewed 237 week(s) ago
Expedia Group verified review
Quietness and the buffet
Rabbani
4.0
/10
Reviewed 248 week(s) ago
Hotels.com verified review
Was not good ,safe didnt work, food dishes where not very good. Room service was not available aftet 10.
Verified traveler
Business and Leisure
10.0
/10
Reviewed 333 week(s) ago
Expedia Group verified review
The rooms are very comfortable and spacious!..high speed internet and fridge in the room!..will definitely come again.
Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia