Staff is very helpful

Most staff are helpful and even helped me order like Uber Eats.

The room were not cleaned well. Dirty floors foul smell, a front desk lady on day shift with a very bad attitude. Guests would feed the too many cats on our plates and staff just look on. Change of linen was a tag of war. The breakfast was same throughout. Stinking trench on Block A.

The property is conveniently located, within the rapidly renovating Senegambia Area, safe by all means. It’s surrounded by plenty of diverse cuisine, bakeries and international restaurants and sports bars, near the Kololi beach and by sea-front apartment buildings. This was the third time I stayed at Sarge’s Hotel and can’t wait to come back one more time. All friendly staff and management never had complaints with. On the downside, the hotel can try to do better with the available meals options, tours and amenities for its guests

Very nice and very good

Excellent staff in all areas. Breakfast was good. Room cleaned daily to high standard. Friendly staff.

Bed blanket was never changed for my whole 21 days. Staffs were great. Not business friendly

Clean room, very polite staff, all accessible and fluent in English, conveniently located hotel only few blocks away to Kololi beach. Safety and plenty of social life and safari services in the surrounding area . Premises really good including the pool and bar areas and the flowery garden. WiFi is generally good, breakfast however is basic and can do better with fruit and juice choices. Apartments well equipped in most units. I recommend the hotel

Nice quiet in the day, it is noisy with bands or music from all restaurants but I got used to it Great staff

Conveniently located, plenty of good restaurants, nearby to ocean, great for a walk with your partner. Staff services available at any time. Need for phone in the rooms. Need to improve the breakfast.

The pool

A lovely hotel which as a solo traveller I felt safe and comfortable in. The staff are so lovely - friendly, helpful and attentive. Very well located in Senegambia and I was able to walk to places around there easy. Clean room and facilities which made my stay comfortable.

Staff was rude and suggestive of inappropriate activities. The rooms were old, tacky and uncomfortable. My room door did not properly close. You can hear every sound in a half km radius. Very loud.

Although advertised as a two or three star hotel both the facilities and service are one star. That said, it holds its own as a one star hotel. The hotels will situated in the middle of the tourist area know as Kololi or Senegambia. There are numerous apartments and four star hotels around and one five star hotel, the Kariba. It's ideally situated if you're attending meetings at the international conference Center. The staff are friendly and helpful, although check-in took some time as their software wasn't working. The receptionist resolves the problem fairly quickly uncheck in was otherwise painless. The standard rooms and beds are not small, but they are also not very comfortable. You likely won't spend so much time in your room, so view the accommodations as slightly more private youth hostel. It is only slightly more private because while you have your own bathroom, the windows are covered by curtains that keep neither light or prying eyes at bay. You're also advised to keep your valuables with you at all times has locks don't function very well. The security is reasonable and the hotel is within an established tourist area that is somewhat guarded by the Taurus police. However, if one of the increasingly numerous gangs of professional thieves target the area they'll bypass the security like a hot knife cuts through butter. The electricity and the internet are both very erratic. When it rains hard both go out, although they usually returned within a half hour.

Sarge hotel is in good location. People was friendly. I had a standard room very basic. Next time I will go for the delux or supreme room it is.nicer and bigger space. The delux and supreme comes with fridge and kettle.

Aisha from California my husband and I really enjoyed our stay. Affordable and in the middle of the bustling area with lots of shopping restaurants and many other things to enjoy from craft market to tours its all there.

Friendly and helpful staff, really nice people. Great air con in the room. Looked like a lot of improvements were happening while I was there - new wooden sunbeds, improved WiFi. The room was cool and clean. The pool is nice and is perfect on a hot day. An already broken mirror in my room was fixed without me saying anything. Few things wrong in the room - loose shower attachment, loose towel and toilet roll fittings, no main light so it was dark even with the lights on. Mosquitos in the room. WiFi rarely worked in the room. All of that was workable and didn’t really spoil anything for me given the price I paid (although the sporadic internet was annoying). The main issue, and it’s not the fault of the hotel, is the noise that comes from the tourist bars and restaurants. The music is loud and goes on late most nights, making it hard to sleep at a reasonable hour. Bring ear plugs! I kind of got used to it after a while. Overall a great value hotel, clean and safe with lovely staff. I would stay here again.

Chambre très propre le personnel serviable

Ett av de sämsta hotell jag bott på. Låg standard på rummet. Personalen i receptionen var mest intresserad av att kontrollera gästerna. Välskött poolområde. Störande musik från gatan till kl 4 på morgonen. Bra läge nära Senegambia street. Man får vad man betalar för men hotellet är inte prisvärt

Perfecte ligging