Was good

I've checked in on Saturday and my suite did not have hot water, neither the room next to me that I paid for also. The next morning I've let the front desk know about the situation and when I came back that afternoon I was informed that nothing was done because the maintenance did not have access to my suite. They tried to do something that night, but still no hot water. They finally moved me to another room on Tuesday. I love to stay at Radisson, but this is unacceptable!

Everything is excellent

We stayed at Radisson Leogrand for 4 nights while exploring Chisinau and some of the surrounding areas. The staff at the hotel were very thoughtful and accommodating to every need. Prior to arrival the concierge service was able to arrange a pick up at the airport. Upon arrival we met Anna and Nicoleta at the reception who were quick to arrange our room and answer the many questions we had about the hotel and the area. Shortly after settling in our very spacious and comfortable room, Anna called to ensure we were happy with everything in the room. Anna and Nicoleta even checked in daily as we passed through the lobby. The onsite restaurant called New York also had great food and drinks and staff were very friendly and attentive especially Sudman who worked the bar. Zaxi is a restaurant and lounge on the roof top which is high end. My only criticism there is that there is a lot of cigarette smoke. The quality of food in restaurants and room service was healthy and delicious. The location is perfect for walking to all of the sights around the city. There are also several dining options and even a supermarket near by. Overall a nice high end hotel with friendly and attentive staff. When in Chisinau, I'd highly consider this hotel.

The satff was friendly and very helpful

Superb reception staff. Clean and comfortable room. Excellent location

At the check in for 1.5 hours at 01.30am because the hotel did not have my reservation in the system despite booking over 6 hours earlier. Couldn’t find me under name confirmation number….. nothing! Chatting for ages with an agent over the app also got no where as hotel couldn’t call the hot line number and the agent couldn’t reach the hotel. I am now waiting for this to be resolved by the special team. Very unpleasant experience after a long day.

Nice hotel with premium rooms, wh8xh are spacious and quite. Nice breakfast but bircher muesli and you have to ask for freshy squeezed orange juice. The only let the hotel is the New York restaurant. Really poor service with young people standing around chatting when waiting on customers. The food was also poor, the chef needs to learn how to serve fajitas. Served with one wrap cut in half, absolutely useless to make a fajitas. When asked for another wrap got served one more wrap this time cut in quarters!! Bread rolls served with butter, when asked got bought frozen butter. Further kitchen and server training would help as this places let the rest of the hotel down

Water smelled awful in the shower and bathtub, it was yellow color. Our bathroom had ants everywhere and when I call reception to come get them, they said there is nothing they can do. Black mold was in the shower. Very disappointing

Попросили одеяло, а нам сказали что горничная закончила работать в 23:00. И что это нормально, несмотря на то что это 5 звезд гостиница.

As a senior citizen with reduced mobility, I greatly appreciated all help received by staff and managers (e.g., Stefan) during my stay. Most hotels do the minimum they can get away with, but I was touched by how much everyone there went out of their ways to help. I left a tip at the front desk to be divided among staff, so hope everyone got part of my THANK YOU.

Amazing stay. Really large and comfortable beds. Lovely staff. And a great rooftop bar!

It was great, a great hotel lots of amenities in the center. You dont need to go out from the hotel The only thing was the daily cleaning, the room is very clean but the daily routine was a bit off. Not puting new towels or cleaning the cup of coffee.

I’ve stayed at this property several times. Always a great experience. Staff is friendly and helpful. Perfect location in the city center. The rooftop bar is great!

Really helpful and friendly staff.

Excellent service

Excellent hotel, great stuff, very good breakfast, spacious room, clean and with heating & ventilation in very good condition. Great location in the very city center, few minutes walk from the Stefan the Great park, museums, shopping malls,etc.

Very friendly and helpful staff. Excellent location. Rooms are modern but quite small for a longer stay, especially with kids. We enjoyed the breakfast buffet and the restaurant in the hotel. Gym ist well equipped. Spa is small but nice and costs 12 euros extra.

One of the nicer hotels in Chișinău!

The staff were welcoming and friendly, the location was close to sightseeing locations.