The Palms Resort

Explore The Palms Resort
8.6
Very Good
From 219 reviews
Cleanliness

8.6

Room Comfort

8.2

Location

5.4

Service and Facilites

8.6

Traveler Reviews The Palms Resort

Number of reviews per page
20
40
Top reviews
Celestine
icon-
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Too far from the airport
Ives
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8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Service from staff was easily accessible but not intrusive. Surroundings clean, tasteful, comfortable and private. Venue was excellent for rest and relaxation. Facilities - kitchen utensils, room, air-conditioning etc modern, fully functional and carefully placed for the comfort of occupants. I appreciated the layout and thoroughly enjoyed my stay. I would visit again.
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Courtney
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The people were very friendly and the location was fabulous. The pool was well kept the properties very close to the ocean.
Ralph
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

We had an excellent stay at this beautiful small resort located within an urbanisation in Holetown. The rooms are comfortable and well maintained and the staff are very helpful. We enjoyed the walk to the beach and access is provided to a beach resort with a pool, bar and restaurants.
Glen
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The property & location were perfect with a very spacious & well equipped apartment
John
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6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

While the room and the pool were adequate, I had a number of problems with this property. They ran my Amex card three times for my deposit (it showed up immediately on my Amex app even though they claimed that it had not gone through on their machine); guest laundry cost $20 but they did not sell detergent. Breakfast had very limited choices. The guest rooms have an 8 digit code you have to memorize in order to enter. A fob key or 4 digits would be reasonable. The attitude of the evening duty manager was woeful, and the lady in the morning was not much better. Sour would have been a compliment. Does this hotel not want guests? They didn't seem to. Having 'failed' to run the deposit they then wanted to take $150 in cash. As I pointed out, their faulty card machine was not my fault. And in the end, they ran my card for $450. Beware and stay somewhere that actually wants your business.
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Christopher
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Excellent stay and will be back. Pool was perfect for non-beach days. Room and kitchen were just what we wanted/needed for our stay. Beds were comfy Beaches, restos, and groceries were all a 10-15 easy walk away. Staff were friendly and always there for what you needed. A special kudos to the housekeeping ninjas who kept the place fresh each day 🙂 Loved our morning coffee and toast on the balcony with the birds and occasional monkey 😁 If I were to make any recommendations it would only be: Serrated knife for breads Faceloths added to the bath and hand towels provided Small broom and dustpan in the units allowing for self-cleaning on those sandy late afternoons.
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Christopher
icon-with Partner
with Partner
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Content with everything apart from the poor maintenance of the apartment. Despite numerous requests the washbasin couldn’t be used as it had no plug but it was blocked and wouldn’t drain away. The maintenance operative knew about the problem and confirmed it was blocked with tree roots. Clearly, this was and still is an ongoing problem. Why are the pipes not cleared which is a relatively straightforward process. The kitchen blind was broken and remained so during our stay. Once again the management were aware of the problem but chose to ignore it. Given the cost of over £220 per day this isn’t good.
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Anny
icon-with Friends
with Friends
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Room was clean, we has everything we needed.
Charles
icon-with Children
with Children
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Clean rooms, lovely location, quiet pool anrea, and friendly staff.
Rahul
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Clean room, nice pool, good location
Ricardo
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Good spacious clean room
Nicky
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Always love staying here. Spotlessly clean and lovely staff.
Andrew
icon-with Partner
with Partner
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Room was clean,comfortable nice balcony. Courteous staff. Pool was fine. Little miffed finding out deposit for pool towel was actually a non refundable charge.
James
icon-Leisure
Leisure
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Clean and tidy rooms.
James
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Clean and comfortable setting.
Laraine Ann
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The property was clean & the staff was friendly.
Nicola
icon-
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Staff were super friendly and helpful! The room was spotless and amenities plentiful - including a kettle. Highly recommend and looking forward to returning!
Elizabeth
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Location and amenities all excellent staff super helpful apartment even better than the photos
vance
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Nice place close to beach! It’s not the ritz but very comfortable and priced fairly. Safe area to walk.
Number of reviews per page
20
40

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