Overall Ratings & Reviews Hotel Ramada

Todos muy amables

The staff are very friendly

Wonderful staff close to everything but very hard beds

First, the front desk doesn't speak English. Second, the room door didn't work. We had to change room. Then, thirdly, the air conditioning was not working. We changed room , then the bath tub water stop was leaking out to the bathroom floor when turn on. Worst thing was the continued noise all night, perhaps it was not the hotel's fault

Could use some renovation. Great location. Right across from the boardwalk and just a few blocks from the cable car.

This hotel is permanently closed. Why was I not informed of this. This has caused major inconvenience and extra expenses.

Very nice and good customer service.

The hotel met my needs and was perfect location. Room could use a little updating but was good for the price with everything in working order.

We booked three bedrooms as a family. The hotel has very old and out dated furniture and amenities. Room pillows, sheets and towels are extremely old! They were ripping apart. Even with all of this the hotel reception had the audacity of accusing us of taking their towels. Horrible customer service! The cleanliness has a lot to be desired. Bathrooms lacked soap, shampoo or conditioner as well. The only good thing about this hotel was the doorman. Excellent person! Very friendly to everyone who came in to the hotel.

I have work my self in the hospitality business the greeting needs to in prove with the number one rule make the client welcome there was a lack of friendly ness it felt like you had to beg for a smile from the reception area one of the Clerks was nice I asked for a cab driver he fluted with me and the pool area needs fixing the pictures on web is not when you go there the restaurant has a man Carlos that was rude to my sister but Miguel in the restaurant made up for being curtious the room didn’t have a chair the sheets are full the pool needs cleaning our room needed dusting and they told me I had yo ask for a towel for the pool it’s crazy I took pictures so you could look in improving the hotel this hotel could be great and the sauna was closed they only open it if you ask so I’m with my bathing suit and have to go yo lobby to get sauna open

Noisy outside but overall a pleasant stay

The employees

The staff was very nice and helpful.

After check in we found a note in the room saying no hot water for 3 days so we immediately checked out and re-booked the Ibis Style Malecon hotel with ebookers. We will be requesting a refund from ebookers for Ramada hotel.

Good location, will come back again

Malecón

Thank you

Staff was very friendly and helpful. Went out of their way to help. Breakfast was good. Room clean and comfortable

Excellent place. Great Room. Great services !

It was very close to the city and the boardwalk. Very great location. Great staff. Good food!