The staff are amazing. Every single one of them. They are so helpful and always smiling. Best hotel staff I've encountered. Even at night, my hotel room was changed when the air con stopped working. The only cons are, the smart TV could not connect to the internet but I barely used it and the shower needs to be updated and taken better care of.

Frequent power fluctuations (Nigerian factor). No airport shuttle as advertised.

Manageable

In my room - 512, part of the skirting board was loose and coming off which can cause injury. In the bathroom, the shower screen couldn't keep in all the water from the shower cos the shower door won't close properly causing some of the water to stand on the floor. These becomes a slip hazard. Staff were very courteous throughout my 5 nights stay. The food was well prepared and tasty, although more can be done about the variety of drinks at the restaurant.

Clean room and courteous staff

The general environment is good but can be improved upon but whatever is missing is adequately compensated by the quality of the dtaff

Not a bad hotel. Though there was no hot water for a shower & not enough towels provided in the bathroom. I would probably stay again as there weren’t any real deal breakers for me.

Yes

Okay

Excellent value for money, great staff. Airport shuttle was a farce. Should be taken off the list lf available services.

It’s a nice place

The room is not bad

nice

Room was clean. Comfortable. Friendly staff. Breakfast/dinner buffet was good. This was our second stay and we’d book it again.

There was no towels, no cups, water was basically empty. The weight was limited to 14kg. The area has potential if there was someone looking after it. But there was nobody. Had a medium work out.and i had to leave because was basically hot and had no towel to dry myself

Room - no towels on arrival. We had to request 3 times and the they eventually provided them. Also, the floorboards were uneven, so created a safety hazard. Further, there was a leak in the bathroom sink, so water tricked into the bedroom. Catering - everyday they had run out of filter coffee and so we had to request for coffee sachets, often multiple times, before being provided. It was as if they were being rationed. Room service - I did not order it but I noted the used, dirty plates were left in the stairway for days They were not collected after 2 days A health hazard.

Room was clean. Good and polite staffs.There were shops nearby. I did not go to the pool.

Did not use the Gym. Found shops nearby

Hotel is outdated and need some upgarde. Customer service was really bad. The only good thing was the breakfast buffet

The room is too small for the money, electricity outlet is not close to the bed. I'll not encourage the place to anyone I know