Movenpick Ambassador Hotel Accra

Explore Movenpick Ambassador Hotel Accra
8.8
Very Good
From 607 reviews
Cleanliness

9.2

Room Comfort

9.0

Location

9.2

Service and Facilites

9.0

Traveler Reviews Movenpick Ambassador Hotel Accra

Number of reviews per page
20
40
Top reviews
lawrence
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

It was very expensive for what was offered. The first room they offered me was mildewed and dirty. The second room at least didn’t have a horrible stench but was just so-so. For 400 a night I was expecting better service. Check in was slow and my daughter and I were the only people using the pool and they still wouldn’t give us an extra towel when we asked. Also- I had a notarized note to be able to travel with my daughter solo because my spouse had to work. The hotel still wanted a letter specific for their hotel and a copy of her birth certificate. I had never heard of that but they originally said there was no way we could stay on the property and they wanted to send us away at 7 o’clock to try and find a new place. This is after having booked a room at 400 USD a night for 5 nights. So overall my experience wasn’t great but my daughter loved the pool and the breakfast buffet was nice and the service there was excellent.
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Jessika
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6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Overpriced and not 5-star standards. The lobby and grounds are impressive, staff are accomodating, wifi is good. But my first room had maintenance issues so I had to change rooms. Sadly, there was a cockroach inside a food tray during the breakfast buffet. Air conditioning isn't reliable. Hotel is overpriced for the quality, unfortunately, I would not stay again.
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John Brian
6.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

I was informed upon arrival that they had overbooked and I had to stay in a different hotel for the first night. The hotel I was put it in was very poor quality.
Charles
icon-Family
Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great service in a great location!
Yvonne
icon-Family
Family
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

We thoroughly enjoyed our stay at Movenpick, Accra. The room was immaculate, as was the hotel in general. Breakfast was a wide variety to choose from to suit every palate! The best thing about our stay was the wonderful staff, warm, friendly, professional and were so helpful at any request. When next in Accra, we would definitely come back!
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esther
icon-
6.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

The staff, especially at the bar, were amazing. However they have mice in the lobby that the manager denied instead of assisting. Central location but perhaps a boutique more quaint hotel would be better.
Jonathan
icon-with Partner
with Partner
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Simply the best. Highly recommend Executive suites and the amenities 💯
Jonda
icon-with Partner
with Partner
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Simply the best
Shelita
icon-
8.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Room were clean. Customer service was decent. One downfall is persons talking in their native and dnt think you understand but that's mostly everywhere. Something were over priced in the hotel. But manageable.
Kristi
2.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Amazing property with equally great staff
Barbara-Anima
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Great experience
patrick
icon-Business and Leisure
Business and Leisure
2.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

There was construction happened for my entire stay. I complained numerous times. I called the front desk, no manager came to talk to me. I called Expedia and someone from your management lied and said that I was notified about the construction upon arrival. Then days later I received a bottle of wine and some pastries with an apology note 2 days before check out . I spent $2500 to be disturbed ever morning 10am accra time, 5am my time back home.
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Skyla
8.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Courteous Staff
Elizabeth
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Had a pleasant stay
PATRICK
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

BEST EVER !!!!!!!!
Rasheedah
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

The hotel staff we excellent, they made us feel like family.
moudjib
6.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Good
Ahmed
icon-Friends and family Family
Friends and family Family
2.0
/10
Reviewed 48 week(s) ago

Hotels.com verified review

The staff, the noise and not helpful.
Pamela
icon-Leisure
Leisure
8.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Rooms to me are not 5* but service is definitely 10/10
Emmanuel
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 50 week(s) ago

Hotels.com verified review

Staff was definitely top tier. Especially the concierge and catering staff. I didnt find the front desk staff too friendly. Hotel is super nice. Massive pool and a kid playing area. Would definitely be visiting again. We had a nice room overlooking the pool so i cant complain. Overall a solid 9 experience
Number of reviews per page
20
40

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