Overall Ratings & Reviews Hôtel Des Mille Collines

Amazing service and very warm welcoming upon our arrival All staff is very customer oriented and helpful Rooms were clean, and a bit old and we did not have warm water during the day. Very stylish hotel

Spazi nella reception insufficienti, l’hotel ha bisogno di essere aggiornato, soprattutto nelle camere

Very pleasant stay

This hotel was beautiful, the service excellent, and the staff could not have been more welcoming and friendly. This is a historical hotel which was a victim/and witness to the genocide of 1994. And yet they have carried on and risen above the horrific events of that time; and have turned this hotel into the beautiful place it is. There is a plaque at the front of the hotel commemorating the hotel staff that had been killed during this time of genocide. God bless these people for their courage in being able to move on with their lives. I would highly recommend anyone wanting to go to Kigali to stay at this hotel

Nice historic hotel (it was where refugees were sheltered during the genocide), great bar/restaurant(s) and pool. The rooms however are showing their age, the carpet is stained and the shower sometimes goes from hot to cold unexpectedly. But overall, quite decent.

Its always a pleasure to stay there

Fabulous HOTEL, I cannot speak too highly of it, mostly for the wonderful staff who could not do enough. The whole set up was incredibly friendly and efficient. Absolute.10/10

I really enjoyed my few days' stay at this lovely hotel, while I was visiting dear Rwandan friends in Kigali.

The staff were amazing. I travel so much and for this to stand out means something. Ill always stay there when i return.

Its was an peaceful place with the loveliest staff

The Hotel is in a great location. Staff are very friendly. Breakfast was great. My only complaint was the room we were given. The room was too old for the amount we paid. Other than that, all was good. We shall definitely be back.

Historic property, helpful staff, attractive overall renovation, however our room was somewhat dated and dull.

A pleasant ambience Good service and value

An excellent property- great setting and excellent staff - customer focussed

Lovely relaxing stay

Historical hotel with excellent service, a nice bar and pool, and easy access to all Kigali has to offer.

I thought it was overpriced

The concierge and manager were extremely helpful and have a very strong sense of hospitality

This is an historic hotel, with beautiful facilities, especially the pool and bar area. The food is great, the staff are beyond compare! Excellent service, always with a smile. This is my third stay and I will always return to stay here.

This is a historic property with a staff that surpassed my expectations.