Great customer service

There are so many blessings waiting for you at the Tembo House, but the A/C was my saving grace 🌞! The pools were clean and inviting. The room was furnished with history and luxury (we stayed in a triple room). The staff were like meeting old friends and being treated like family. Lounging at the beach and watching the Friday night scene was exciting, charming, and safe. The hotel is located in the heart of the Stone Town experience. My family (wife and 2 pre-teen sons) cannot wait to return. Will stay here for all our future Stone Town adventures!

The location can't be beat in Stone Town! Beautiful historic hotel with a restaurant and 3 pools, right on the beach. Walking distance to many locations in Stone Town.

Décor coloniale conforme aux images et photos , cependant de vieilles portes de bois crées beaucoup d'échos et de bruits réduisant l'insonorisation . Déjeuner-buffet ,que passable mais considérant le prix de la chambre , son emplacement dans Stonetown , le Tembo hotel offre un produit plus Qu'honnête.

Laundry service was available. It was convenient to get food and drinks and it is billed upon checkout. It is right on the beach.

The location and hotel were fantastic. We didn't much care for the breakfast as it was missing some essential meat items and very heavy on bread. They had eggs but it just wasn't the best so we went out for breakfast the second day. The hotel is beautiful, well situated and has three pools but there's no bar area and I don't think they sell any alcohol so we ended up next door at Livingstones alot

The breakfast was definitely an interesting and so the second day we went out for breakfast. Staff in the hotel was great! However the Halls echo big time so when a cleaning person or other staff members in the whole talking to the staff member it's so loud it literally will wake you up in the middle of your room. Moving chairs or anything like that is just super loud.... The location is super and the hotel is great it just generally could tweak a few things to make it a little bit more comfortable.

Staff was very helpful. The room assigned to us was very spacious. The home restaurant is very good. It’s also very family friendly.

Very well organized and trained staff. Rooms have an antique feel but with modern amenities. Meals are excellent.

Lovely stay and excellent service.

The staff are very polite , and the breakfast is the best in Zanzibar.

A very cool spot! Gorgeous and historical right in Old Stone Town the room was beautiful!

Breakfast is always fresh with many options. Staff is very attentive. The view is perfect.

Exceeded expectations on every level-spectacular location directly on the beach, two rooftop and one courtyard pool (all crystal clean and perfect temp) beautiful spacious room, lavish buffet breakfast but best of all was the kind and attentive service from all of the staff. I f I could be dropped off by a drone, I would go back today in a heartbeat ( and maybe never leave) A true respite from the bustle of Sonetown-

Nice room with small balcony overlooking the pool. Good air-con and plenty of hot water for showers. Staff very friendly and happy to help, great breakfast. Overall good value for money especially as paid for with Tesco vouchers..

Great location and accommodating staff. Room was very small but adequate. The shower/change room to use before heading to the airport was an added bonus.

Staff was exceptionally friendly. Location was perfect.

Very clean rooms. Helpful staff.

Estaba muy bien todo Destacó el desayuno

Rooms were good. Stay was comfortable, we had an issue with hot water which was rectified within 12 hrs Staff was awesome and so was the food during breakfast. Thank you for making our stay memorable.