Tembo House Hotel

Explore Tembo House Hotel
8.8
Very Good
From 1,002 reviews
Cleanliness

8.8

Room Comfort

8.2

Service and Facilites

8.8

Traveler Reviews Tembo House Hotel

Number of reviews per page
20
40
Top reviews
Paul
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Service and staff were excellent. The hotel is immaculately hygienic. Cleaned everyday. Breakfast was excellent. Great beach and restaurant and Stone Town location. Highly recommend.
Maphefo
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Good stay at Tembo. The area was noisy till early hours of the morning from characters hanging around the corner of the street. Staff is amazing and food was good. The hotel doesn’t recommend any experiences although its location is surrounded by so many.
Adria
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The buildings are historic and beautifully and respectfully transformed. Our room was in the annex across the street, a family-sized apartment. It was so comfortable and the bathroom was particularly beautifully imagined and tiled. The hotel amenities are great without being over the top. The terrace overlooking pool and beach are comfortable and gracious. Every single staff member we have interacted with has been lovely and helpful. The breakfast buffet is extensive, with Western-friendly choices but also an extensive Swahili selection as well; the lunch we recently ordered by the pool (from the Indian part of the menu) was delicious. I would recommend this hotel to anyone and would stay here again myself the next time I am here.
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Kumbirai Trish
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I stayed at Tembo Hotel for one night before my flight and overall had a good experience. I had booked an ocean-view room, but on arrival I was initially given a different room. After I pointed this out to reception, they promptly moved me to the correct room. The only downside was that the bathroom had an unpleasant smell that I couldn’t ignore. Since I was only staying one night and was exhausted, I chose not to request another room. They also forgot to spray my room for mosquitoes while I was out at dinner. When I returned, they quickly sent someone, but it meant I had to wait outside my room while it was being treated. This was a little inconvenient since I needed to pack for my international flight and get to bed early before my airport transfer. I also wish the beautiful swimming pools stayed open later in the evening. On the positive side, I really appreciated the 24-hour food service. Being able to pre-order a takeaway breakfast for early morning delivery to my room before heading to the airport was a thoughtful touch and made my departure much easier. Overall, I’d happily stay here again.
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Al-Karim
icon-Family
Family
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I really liked the hotel's central location, which made it easy to walk to most places in town. The breakfast was good, and the room rate was also very reasonable. Overall, it was a good value for the price.
Maxime
icon-with Friends
with Friends
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Vraiment hôtel, propre , bien situé et très belle vue sur la mer
Morten
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

We had a pleasant time at the hotel. Definitely enjoyed the morning buffet. It was so nice. A the was super friendly and helpful.
Rebecca
icon-with Partner
with Partner
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Great location and fine hotel. Room was nice and had great air conditioning, and the pools were lovely. Breakfast was okay, and the reception organised a good excursion for us which was good value for money.
Iain
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

A lovely little stay in Stonetown on our way out of Zanzibar. Perfectly positioned right on the beach and in a good location to explore Stonetown. We had a nice dinner overlooking the locals playing on the sand and in the sea, slept well, and despite our very early start had a take away breakfast provided. A really good experience.
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Daisy
icon-with Partner
with Partner
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

I would not recommend staying here. When we arrived at 10pm the reception team told us our room was not ready. We were told to wait at the bar where no one came to take our drinks order despite about 5 staff members working, after 20 minutes I went up to order. Following this, we were shown to an incredibly small twin room where the single beds had been pushed together and were at different heights. After complaining as this was not the large room we booked, the team offered an insincere apology, no compensation and said there had been a mistake and they were getting our room ready then. At about midnight we finally got into our room after a team member had spent 15 minutes cleaning it before our entry, meaning the room was not to a good standard of cleanliness. The next morning the hotel did waive an additional $10 charge when I requested they did not charge us due to the poor experience the night prior. The breakfast in the morning was good and the hotel is on the beach which is a nice setting, but I would not recommend this hotel to anyone. Frequent reviews suggests this happens with the rooms often, and is not worth the additional hassle when it takes a long time to travel to Zanzibar and there are nicer places to stay with better customer service, cleanliness and general hospitality.
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Twinky
icon-Family
Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Beautiful location to see the sunset. Lots of people watching and activities at beachfront. Very helpful staff and great breakfast.
ALI
icon-
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

I booked a room with a Queen bed, I was given a room with two single beds. The AC, fan and light switches were all defective. It took the staff 5 attempts to solve the problem.
Parisa
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great customer service
matthew
icon-with Children
with Children
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

There are so many blessings waiting for you at the Tembo House, but the A/C was my saving grace 🌞! The pools were clean and inviting. The room was furnished with history and luxury (we stayed in a triple room). The staff were like meeting old friends and being treated like family. Lounging at the beach and watching the Friday night scene was exciting, charming, and safe. The hotel is located in the heart of the Stone Town experience. My family (wife and 2 pre-teen sons) cannot wait to return. Will stay here for all our future Stone Town adventures!
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Tara
icon-with Children
with Children
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The location can't be beat in Stone Town! Beautiful historic hotel with a restaurant and 3 pools, right on the beach. Walking distance to many locations in Stone Town.
Daniel
icon-with Partner
with Partner
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Décor coloniale conforme aux images et photos , cependant de vieilles portes de bois crées beaucoup d'échos et de bruits réduisant l'insonorisation . Déjeuner-buffet ,que passable mais considérant le prix de la chambre , son emplacement dans Stonetown , le Tembo hotel offre un produit plus Qu'honnête.
Carleen
icon-with Friends
with Friends
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Laundry service was available. It was convenient to get food and drinks and it is billed upon checkout. It is right on the beach.
Lynne
icon-with Partner
with Partner
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The location and hotel were fantastic. We didn't much care for the breakfast as it was missing some essential meat items and very heavy on bread. They had eggs but it just wasn't the best so we went out for breakfast the second day. The hotel is beautiful, well situated and has three pools but there's no bar area and I don't think they sell any alcohol so we ended up next door at Livingstones alot
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Lynne
icon-with Partner
with Partner
4.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The breakfast was definitely an interesting and so the second day we went out for breakfast. Staff in the hotel was great! However the Halls echo big time so when a cleaning person or other staff members in the whole talking to the staff member it's so loud it literally will wake you up in the middle of your room. Moving chairs or anything like that is just super loud.... The location is super and the hotel is great it just generally could tweak a few things to make it a little bit more comfortable.
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Kurt
icon-with Children
with Children
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Staff was very helpful. The room assigned to us was very spacious. The home restaurant is very good. It’s also very family friendly.
Number of reviews per page
20
40

Traveloka Sdn Bhd (Registration No. 201501003122), Suite 6-1, Level 6, Wisma UOA Damansara II, No. 6 Changkat Semantan, Damansara Heights, 50490 Kuala Lumpur, Malaysia
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