Overall Ratings & Reviews Hotel Plaza Grande

The location in historic town center was very convenient to sites and excursions, however it was noisy at night. The church bells rang at 3am, etc...which interrupted a good night's rest. The room was spacious and had a lot of charm-the king size bed was extremely hard and not comfortable. There was one concierge throughout our stay (he checked us in) who was very attentive, helpful and professional...wish we remembered his name. It was nice to have the restaurant in the same building as the room. The food was decent.

Amazing stay

Fabulous hotel. The service was top rate. I would stay there again and I highly reccomend it!

Neighborhood had little charm but the property and staff were world class.

We were pleasantly surprised by the outstanding location, vintage style, & well-heeled service from every single staff member during our entire stay. Bravo to the management for the training excellence. We looked forward to our delightful breakfast each morning watching the plaza awaken before us & the guards standing sentry at the Presidential Palace.

Everything was lovely from start to finish. Highly recommend!!!

The hotel room was outstanding, but the staff at the front desk and door made us feel like family. The staff showed extreme care for the guests and made the entire stay extremely enjoyable. The great staff made for a great stay at this hotel.

Wonderful hotel. Great attentive staff every day. Location in the okd city was perfect. The place to stay in historic Quito

Front desk staff were exceptional. The hotel is clean and the room was beautiful and spacious with gorgeous linens Very calming and beautiful lobby Staff can’t do enough for you. Breakfast is not buffet but served by order and very delicious

Great location lots of attention very well kept establishment

Location is on the square so our driver called the hotel to have the bellman come and get our luggage. He came running down the street and then walked us back to our hotel. Hotel is quaint old school with fancy woodwork everywhere. A gem in Quito. Highly recommended.

Great location I. The middle of old town. Stately, large comfortable rooms..we found the staff to be tirelessly helpful in regards to all of our needs

Hotel Plaza Grande is centrally located to what we wanted to see in 'Old Town' Quito. Our beautifully decorated suite was very comfortable and had great views of Plaza Grande and beyond (magical at dusk). Most of all we felt very safe and secure. The restaurant served excellent food and overall hotel staff was world class. Order ice cream in the restaurant for a fun surprise. Thank you to the staff at Hotel Plaza Grande. Well done!

Stunning historic property with outstanding service.

Great location. Friendly and helpful staff. Large clean room.

Super

Very nice hotel in the historical center ! Super friendly and efficient staff . Spacious and clean rooms

Great staff and attention to detail.

Excellent staff and nice relaxed atmosphere. Very comfortable room and really enjoyed the breakfast

This immaculate and charming hotel is the best location bar none as a base to explore Quito’s historic center. We had a gorgeous room facing the plaza so we could enjoy a terrific view and watch the people in this busy and most beautiful square. All staff were competent, professional, and pleasant and handled our questions perfectly. Many thanks for the wine, macarons, and chocolate awaiting us on check-in as well as the water bottles and coffee maker in the room! Restaurant was really good, too. Huge thanks to the front desk staffer who arranged for a private driver and tour guide for us on the day we checked out. We got to see everything we wanted! This was our first time in South America and Hotel Plaza Grande was the perfect introduction to the continent, Ecuador, and Quito.