ONOMO Hotel Kigali

Explore ONOMO Hotel Kigali
7.8
Pleasant
From 76 reviews
Cleanliness

8.8

Room Comfort

7.6

Service and Facilites

7.6

Traveler Reviews ONOMO Hotel Kigali

Number of reviews per page
20
40
Top reviews
Suzette
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Thank you to.the incredibly friendly staff.
Jean jacques
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Good stay, quite, professional personal
Boubacar
icon-Business
Business
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

I came to see a doctor
Byiringiro
icon-Business
Business
2.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

I never stayed at the hotel due to me missing my flight and I tried to cancel it throu the app but I couldn’t and also I tried to contact the property and it didn’t work
Barambeshya
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

This place is truly excellent, and the service provided is impeccable.
Barambeshya
8.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

It's a nice place to stay. The only problem is the room is only for one person, for couple you have to add more money.
J. Opoku
icon-Business
Business
8.0
/10
Reviewed 70 week(s) ago

Hotels.com verified review

I was told there are no rooms mini bars. These are now essential especially if the guest is on medication which requires refrigeration
Mark
icon-Business
Business
6.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

Service has definitely deteriorated over the years. Rooms are ok for a short stay.
Paul
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 72 week(s) ago

Hotels.com verified review

We had a good experience at the hotel. Staff were friendly and helpful and the food - both a selected dinner and the breakfast buffet - met our expectations. It was a short stay, but the quality of the hotel helped with our transition from Kenya to Rwanda.
AN
6.0
/10
Reviewed 80 week(s) ago

Hotels.com verified review

Average. Moatly the breakfast experience wasnt great. Table not set with condiments, no sauces, omlette cook couldnt speak english hence got the order wrong 3 times, response time of breakfast staff way too slow, salt shaker broken and empty, no butter, requested cheese and wasnt received after an hour. Drastically under catered for number of guests. For.this calibre hotel this expereince was most disappointing and unexpected.
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Isaac
icon-Business
Business
8.0
/10
Reviewed 93 week(s) ago

Expedia Group verified review

Its value for the money. Not too expensive. However they need to improve the quality of the food urgently!
Michael
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 95 week(s) ago

Expedia Group verified review

Twin beds are the worst beds posisble 3ft wife beds you wake up with back pains
Angela
icon-Leisure
Leisure
8.0
/10
Reviewed 97 week(s) ago

Expedia Group verified review

I had booked another hotel and was shocked at the state of it (no AC and not really a hotel), so quickly left and my driver recommended Onomo. I am so glad he did! It was modern, well air-conditioned, had a good simple gym & a delish breakfast!
Verified traveler
icon-Business
Business
6.0
/10
Reviewed 100 week(s) ago

Hotels.com verified review

Good service Friendly stuff Breakfast had good variety
Herbert Chenyi
icon-Leisure
Leisure
8.0
/10
Reviewed 113 week(s) ago

Expedia Group verified review

The property should consider providing more meal options in the breakfast menu.
Uju
8.0
/10
Reviewed 135 week(s) ago

Expedia Group verified review

The food was excellent and the staff were friendly and professional!
Patrick
icon-Business
Business
6.0
/10
Reviewed 141 week(s) ago

Hotels.com verified review

The service was good and the facility is still new and done to great standard. The room was much smaller than standard, the wardrobes quite short for long garments like jackets and trousers Suprise that the hotel does not offer room service, given that some guests could arrive after hours for the kitchen
Mohammed kabir
8.0
/10
Reviewed 170 week(s) ago

Hotels.com verified review

My stay at the hotel was pleasant. Cleanliness was top notch. Lovely view. The whole experience was great. Will be back.
Muyideen
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 172 week(s) ago

Expedia Group verified review

I liked the quality of the property, price and rooms size. I did not like the inability to use the Pool as it is used as more of an entertainment space than a poool that can be used for guest swimming, this should be changed.
Stefano
icon-Business
Business
8.0
/10
Reviewed 176 week(s) ago

Hotels.com verified review

Nice and clean budget hotel. Really good for 2-3 days Room are too small for longer stay
Number of reviews per page
20
40