7.0
Pleasant
From 444 reviews
Cleanliness

7.6

Room Comfort

7.0

Location

8.4

Service and Facilites

7.8

Traveler Reviews Heritage Hotel

Number of reviews per page
20
40
Top reviews
David
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

It's located in the middle of the capital near to the seaport, so there is easy access to restaurants, banks, shops, stores, art galleries and duty-free shopping
Tara
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The staff were so helpful.
robert
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great place
Trevor
icon-
6.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Enormous rooms and balconies. In the center of St. John’s next to cruise ship dock so great location for shopping etc. Although it is very inexpensive for Antigua the entire place needs some TLC but if you can put up with that it’s fine.
Chris
icon-with Partner
with Partner
6.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

The place need a little sprucing up But is nice and the staff is great Very central
Jerome
icon-Business
Business
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Clean room and friendly helpful staff.
Adrian
icon-with Children
with Children
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Nice location
Sarah
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

It was a quick stay. But a great experience.
Royce
icon-
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Clean rooms, friendly staff. Great location in the heart of town. Safe
Robert
icon-
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Nice big room ,comfortable bed ,balcony was great but noise from night club up the road very loud and kept going till 5am
Won
icon-
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Old but clean room. Good amenities.
Anne
icon-with Partner
with Partner
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Room was cool and clean. Hôtel was dated but as advertised.
Courtney
icon-
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

The lightening is poor. The sink was slightly damaged. Location is perfect to shop and to get food.
RICHARD
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Wonderful service
Simeon
icon-Family
Family
4.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

poor quality hotel customer service sucks
Andrea
icon-Leisure
Leisure
6.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Heritage hotel needs a hugh make over. I would not recommend a long stay at this hotel. I would recommend overnight stay only.
MARK
8.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Staff were
patricia a
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

I paid taxes with Expedia but they wanted $3 more for taxes
Verne
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Room was clean but bathroom ceiling needs to be updated and other updates would greatly improve the room. Staff were excellent.
Alison
8.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Great spot for overnight stay in town centre close to food/ restaurants and shops. Staff were very helpful Only negative was a bit of late night music from outside bars so light sleepers should ask for room away from Main Street
Number of reviews per page
20
40

Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia
Copyright © 2026 Traveloka. All rights reserved