We had a magical stay at this beautiful hotel. The staff are all so friendly, helpful and kind and went above and beyond to make our stay so special. The rooms, grounds and pool are stunning and the food was delicious.

Soso

Staff and food are both amazing.

All great

An incredibly relaxing holiday in a beautiful location to celebrate our 10th wedding anniversary. The team at Heritage Le Telfair are attentive and thoughtful and they went above and beyond to ensure we had a wonderful stay. This was our second visit to Le Telfair and it was just as amazing as the first!

Good hotel, staff work hard. Some disappointment when they ran out of champagne and shut multiple dinner venues on the same night for private events.

This was a great location for sightseeing as well as a lovely resort for relaxing in. The staff were friendly. The food offerings appeared to be varied. We do not usually stay in resorts so this was a bit of a culture shock but we enjoyed it anyway

What an amazing place and the staff are fantastic. We would strongly recommend this hotel.

Had an amazing time; staff were incredibly hospitable and friendly. Only wish I could have stayed longer! Would definitely recommend.

Had a really great two weeks here at Le Telfair. Spa facilities were excellent. I have enjoyed the best massage and reiki treatments. Staff here work hard and are always friendly and helpful. We have loved it.

I wrote ahead of time with the request of a room in a quiet area. Request was completely ignored, they assigned one just next to the main restaurant. We asked to be moved, but final room was next to the kitchen. As we do not use WhattsApp, they could not give us right away the program of the activities. Our resident host, after several reminders and complaints, provided us with a printed version only 3 DAYS after. The service at the main restaurant was chaotic, rude, and felt like a hostel service with waiters just hanging around watching their phones and leaving guests to remove their empty plates to go on with their meal. The beach is very windy. On the side of the C Club restaurant, the towels they give to guest are in the worst conditions and have to be returned by 5PM. The worst part is that after the dinner at one of the restaurants of the Le Telfair (we were in half board and ate and drank only at at the property) of the 3rd night I got food poisoning. The next day I was feeling so bad (emesis, diarrhea, besides fever, we had to call in the hotel doctor, who diagnosed ACUTE GRASTROENTERITIS, gave me an injection and prescribed several me medicaments. The hotel - besides lifting two days meal cost for one person from the final bill (which moreover was wrong with charges of food we did not consume and which did not lifted the costs of two dree drinks as by booking) - has denied any responsibility and refused to pay any compensation.

Everything exceeded expectations

Great hotel with adults only pool and dining areas.

A warm welcome from my host Alan who was able to organise my golf, dinner bookings and other excursions very effectively. Excellent ambassador for the hotel - always on hand if anything was required: The hotel itself was excellent-exceeded my expectations and even the style and layout help you to switch off and lift your spirits. The beachfront junior suite was a perfect choice tor accommodation: I thoroughly enjoyed my week here. A peaceful, beachfront locations with plenty of activities on offer and excellent food and wine to enjoy. Would recommend a stay at Le Telfair to friends and family and encourage them to make good use of the golf while they are here.

Lack of staff hospitality training. It could be a great hotel but due to Mauritian society staff tend to prioritise white clientele over people of colour. The chateau food was not great. Very poor service and average food. Food was generally quite salty and of average/poor quality in most of the restaurants.

The hospitality was exceptional. Property is beautiful, nice beach and great food options

Beautiful resort in a great natural setting!

Beautiful property, amazing beach. Best service, kids club is amazing and made our trip. Definitely recommend to stay here whe you are in Mauritius.

We had a wonderful time with our two children at Heritage Le Telfair. Kids club and babysitting services were great. We managed to get an evening to ourselves at the adults only Indian restaurant where chef Harry Singh cooked up a delicious meal. Having Josh as our personal butler was fantastic, he ensured our every request was fulfilled without delay. Service in the restaurants and around the pool became a little slow as the resort became busier, so that could be an area for improvement.

My wife and I stayed here for 7 nights in February after having seen some recent press highlighting the hotel and new golf course. For context we stayed at The One & Only Saint Geran last year and have had 4 visits to Contance Belle Mare Plage over the last few years. The short review is that the Telfair is not a 5* hotel, it’s really a 3* at best. The hotel itself is pretty however good and service completely let it down. The food quality across all the restaurants, except the Chateau, is poor and no where near Belle Mare despite it being more expensive. The service is even worse with staff seemingly trying to avoid getting their attention, forgetting orders and being totally confused, and even on an occasion being rude. The guest rooms are perfectly good, slightly old but clean and spacious, and the golf courses are good fun. If you don’t care about food/service and just want to play golf and swim in a pool then the Telfair may be fine for you.