A comfortable place to rest, the rooms are clean and quite spacious. The staff is friendly, and the facilities are complete. The only thing that needs improvement is the variety of food on the menu.

The staff is okay and all services are satisfactory.

The hotel location is strategic, the staff is friendly, the breakfast menu is delicious and the room cleaning service is very good, the rooms are cleaned every day.

The front office is Ms. Yani ⭐⭐⭐⭐⭐, fast and friendly service.

The corners of the room look dirty and dusty. There are so many tiny baby cockroaches. They're crawling around the bathroom and the work area, the wall near the TV, and the floor. My husband is busy exterminating them because I have a phobia of cockroaches. 😭 Please pay attention to cleanliness. 🙏🙏🙏🙏

Please clean it more often.. there are lots of cockroaches.

The hotel staff is very friendly and the hotel rooms are also clean.

The hotel staff was friendly. The breakfast was delicious and varied. The room was clean. The bathroom was also spotless. Towels and doormats were changed daily. If we ever return to Tarakan, we'll definitely stay at Duta again. Thank you for the excellent service. Hopefully, the good things that impressed us can be maintained.

Clean room, good, good service.

The hotel staff is friendly, check in is easy, the location is strategically close to the city center, the breakfast variety is quite good.

hotel staff is friendly, rooms are clean

The hotel is comfortable, clean, and has an elevator. The price is also affordable.

very pleasant, the staff are friendly

The hotel staff was very helpful when there were things I didn't understand and the service was very friendly.

The hotel staff are all friendly except for the cleanliness of the room, the room smells bad

Goodd bery goodd iloveit duta hotel with kasitun

Location close to Juwata airport or Tengkayu port or Malundung port

Close to Tengkayu or Malundung airport and port (only about 15-20 minutes from the hotel)

Very good... Strategic location

Overall, it's pretty good, but at night, cockroaches are everywhere in the bathroom/toilet. And perhaps the receptionist could be friendlier to customers.