Traveloka (2)
7.1
Pleasant
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Cleanliness
6.0
Room Comfort
6.0
Meal
6.0
Location
6.0
Service and Facilites
4.0
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Traveler Reviews The Serai Cottage Transit Hotel
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Nur Anisza Hanoum
Business
5.7
/10
Reviewed 334 week(s) ago
Booked 10 days before arrival with full payment. End up with no available rooms! A very bad service. We come from far, hoping to rest upon arrival. How is the place is managed? You prioritise walk-in customer rather than fully paid, online customer?
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Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia
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