Quiet, beach view, two pools

It’s not a place you can come and leave and go and stay another year without planning to return. Try and prove me right.

The white sand beach is beautiful but there were lots of trash swimming in the water next to the shore. They had beautiful jetty built that had a staircase going straight into the water but it was closed for the guests’ use, so we had to push floating trash away to get in the water. More than that, we were pleased with our short stay.

Beach was polluted and had a terrible odor.

Property maintenance was responsive but could be improved and proactive fixing of things before calls from guests.

So many things were broken in my room- the door lock, the shower, the phones, the window. It was nuts!

Great

Need to change food menu n improve on house keeping services

The hotel was beautiful from the outside and so well kept, food was of good standard as well as the service. The rooms looked dated a bit and needed modernising the shower door was loose and water came out when showering also there nowhere to go outside of the hotel, was very quiet the time we were there but overall was nice hotel.

The staff were amazing except at the breakfast my sister was not well and needed to have her breakfast in the room but we were told it's not possible so she had to walk to the restaurant . which was very bad.. front desk staff was amazing and friendly and the housekeepers were also very nice and friendly ..

The resort itself was nice, however it is loud and the service is extremely bad, waiting almost 30min for beverages when it's empty. The customer service was poor and only 1/10 staff speak English ( we are bilingual) causing a lot of incorrect orders. All in all it is absolutely not worth the 1000s of dollars we spent on it.

The beach had so much trash from the city. It was impossible to swim in the ocean. I am shocked that this hotel has not been shutdown just purely from health concerns.

Overall good experience and great rooms. Restaurant was quite slow to bring food after ordering so not great if you dining with children.

Very cleanlines place

Well maintained outside, nice pools, nice beach, overall it is good hotel.

We loved White Sands Resort. We were six people in two one-bedroom apartments with a connecting door, just perfect for us. The kitchens were convenient, however one was not stocked at all and the other just had a few plates and a couple of forks and spoons. We didn't plan to do much cooking so didn't say anything about it, but probably the staff would have responded had we asked. Otherwise, the stay was perfect with excellent air conditioning and two pools plus lovely beach walks to choose from. Breakfast buffet was remarkable and got us started each day!

Noises due to wedding parties right infront of the room

Clean

Provide mosquito nets

Great service every time