CityBlue Creekside Hotel & Suites, Mombasa

Explore CityBlue Creekside Hotel & Suites, Mombasa
8.0
Very Good
From 209 reviews
Cleanliness

8.0

Room Comfort

8.0

Service and Facilites

8.2

Traveler Reviews CityBlue Creekside Hotel & Suites, Mombasa

Number of reviews per page
20
40
Top reviews
Ken
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean spacious rooms. Very friendly and welcoming staff. Check-in and check-out were very smooth. Close to almost all activities you would want to do in Mombasa. Totally recommended.
Marisa
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2.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

I will never stay here again. I had a problem in which I got terribly sick from the food and all they offered was $10 off. When I had an issue, they were trying to hold my stuff hostage until I paid as if I ever said I wasn't going to pay. The food sucks too. Don't go here.
Emmanuel
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10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

I enjoyed my 3 night's stay over the weekend and an extended checkout on my last day at a fair price. The food was excellent and the staff were friendly and helpful. I'd definitely return! Highly recommended!
Rashid
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10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Big and comfy rooms, staff was very helpful
Melanie
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10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Convenient, reasonable price, front desk pleasant
Jamie
icon-with Partner
with Partner
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

This is a great place to stay on a budget. The staff is great and the breakfast was amazing! There is some noise from the street if you’re a light sleeper.
Khamis
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10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

The staff are friendly and helpful, the spaces are clean and spotless, and there is a free and comprehensive breakfast menu composed of local delicacies and foreign options (I highly recommend chechebsa).
Angela
icon-with Partner
with Partner
8.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Respectable older property. Clean, spacious apartment with 2 balconies. Fresh Meals were cooked to order. Customer service was great from the front desk clerk, restaurant staff and man who helped with baggage... served us fruit juice upon arrival. Breakfast was prepared for our 3:00 am departure! CityBlue goes beyond the call of duty regarding customer service :)
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Melanie
icon-with Friends
with Friends
8.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

The only thing I did not like was the buffet service for breakfast. They could serve the hot drinks and keep the food warmer. They can come bring the bill versus you going to pay. Lots of wasted time sitting doing nothing when they can be serving. Other than that front desk was quick, polite. Waiters at poolside could be more attentive. Overall impressed for price and location. Would stay again
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Sudi
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

When we checked in at night, No toiletries in the bathroom, we had to wait for the next day to get them. The toilet seat was not flashing down anything at all, the balcony doors were not closing shut and needed to be fixed as well. Early in the morning while jet legged, workers were fixing the roofs which was so loud it woke me up. Purchase your own water to drink people, because if you ask for any water. They will say the house keeper gave you water. Even when the house keeper forgets to give you water. I had to check out 2 days early from the hotel and no refund for 3 days.
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Lydia
icon-Business and Leisure Family
Business and Leisure Family
4.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Great staff, exceptional customer dervice. Broken doors, dirty floors, old rusty broken toilets.
Deb
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Yes very nice clean room with a view over the garden, creek and pool.
Mohammedyare
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Wonderful place to stay and nice people
Hana
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Beautiful rome, everything is perfect.The view is beautiful.The star is wonderful
BISHARO MOHAMED
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Family
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Staff, Rooms, Beach, view, value 10/10,
GILLIAN
icon-Friends and family Family
Friends and family Family
6.0
/10
Reviewed 52 week(s) ago

Hotels.com verified review

Average hotel. Very basic facilities even in a superior room. Breakfast options were limited and not of international standards.
Ralph
icon-Business and Leisure with Partner
Business and Leisure with Partner
6.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

The hotel is in need of updating and repairs.
Neil
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

We were allocated a very spacious room with 2 4 poster beds . Also had a sunny balcony on the mornings Rooms were cleans every day with fresh towels and free bottles of water supplied
Philip
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Very nice and spacious rooms. Great location for either Nyali or Mombasa. Only drawback is there's a lot of street noise for the apartments in the road side (but very quiet on the water side).
Sam
icon-with Partner
with Partner
10.0
/10
Reviewed 58 week(s) ago

Hotels.com verified review

Lovely, spacious, clean rooms Staff couldn’t do enough for you
Number of reviews per page
20
40

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