Cocoa Luxury Resort, Nyali

Explore Cocoa Luxury Resort, Nyali
7.2
Pleasant
From 237 reviews
Cleanliness

7.2

Room Comfort

7.2

Location

8.6

Service and Facilites

7.6

Traveler Reviews Cocoa Luxury Resort, Nyali

Number of reviews per page
20
40
Top reviews
Burhan
2.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Unsafe, unclean.
Verified traveler
2.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Not luxury or premium. Quite possibly the worst place I have stayed at. The pictures are years old. Not maintained at all. Do not stay.
Thomas
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

How Expedia rates this 3 stars is baffling. 78 countries maybe 1,000 hotel rooms this is in the filthiest bathroom and pillows. No toilet paper, water in shower was brackish not fresh. Mold everywhere. Total rip off, complain to the front desk they just look at you, well you where stupid enough to book it. Especially when price is as high as it is. Place is literally falling apart, roof of part of the pool bar collapsed, luckily no one sitting there. Local guide reviews are bogus.
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Suleiman
4.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

The location near beach
Nafisa
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

The view was amazing!
Verified traveler
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

The hotel is a bit old, room condition dies not reflect what is portrayed in Hotels.com.
Rozina
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Everything
DESINENI
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

The bath room is dirty and do not seem to be cleaned.
Nelson
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

the place
RAJKUMAR
4.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Need to improve
Shaun
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Unfortunately, my stay at this hotel was far from satisfactory. The room and bathroom were very dirty, and all the furnishings were old and neglected. The mosquito net was terribly dusty and had stains from squashed mosquitoes, which was not only unpleasant but also gave the impression that hygiene is not a priority here. Additionally, the check-in process was lengthy because they couldn’t find my reservation confirmation, and I had to send them an email with the confirmation. The towels were also dirty. Furthermore, the photos on Expedia do not reflect the actual condition of the rooms – everything looked much better in the pictures than in reality. I definitely wouldn’t recommend this hotel if you care about cleanliness and good conditions.
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AMBASA
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 64 week(s) ago

Hotels.com verified review

On returning to the room hoping for a shower at about 11/11.30pm I found the bathroom was flooded with water which seeped halfway into the bedroom. Fortunately, my bags were at the other end of the bedroom and so stayed dry. It was cleaned up in about an hour and a half or so. This meant I did not get to shower till much later, delaying my sleep. We organised a later check out the morning after.
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Jamal
10.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

I didn’t expect much from this place before I booked it but I was completely surprised after the first day. The property was right on the beach and the staff was great and friendly. The only slight problem was the wifi connection. It was slow at times. I would recommend this place to anyone considering staying on Nyali beach.
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Dennis
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Friendliness was great!
Curtis
6.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

It's not a bad hotel , just a bit old. They need new smart tv's and mini fridges. Everything runs slow there so if you need to get somewhere don't wake up late.
Emmanuel
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Beach area was amazing
BONIFACE
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 65 week(s) ago

Hotels.com verified review

I booked a three night stay here with my wife and daughter and we enjoyed every moment of our stay. The staff are friendly and the facility is very clean with spacious rooms and comfortable beds. All the balconies are facing the beach front and the views are amazing. I recommend this hotel.
rayshawn
10.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Nice hotel
DirkJan
icon-Business and Leisure
Business and Leisure
6.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

Expedia check in (again, had the same in Meru) not registered properly. So off to a rough start. Nice location. Lift not working. Properly not really kept, can use some work. Indian food very nice. Coffee meh. Pizza was terrible, deep frozen factory produced. Staff generally friendly. Place has potential but needs some TLC across all areas
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Hilda Hademfa
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

Alll was great
Number of reviews per page
20
40