Very nice property and friendly staff

Wonderful stay!

I loved the golf course. I played it and loved it. The grounds were gorgeous, including the 5k jogging/walking trail. The building is stately and harkens to an older construction date even though it was built in the 1990's! On the negative side, the food was just okay. We were served a "creme brulee" which was much closer to a flan. The rooms are in drastic need of updates.

A receptionists named joan she is welcoming and polite made the whole place feel like home ...walk trails was awesome and the breakfast 😋 the environment was super good

Dry clean and the staff is very professional.

Just a great place to stay and enjoy Kenya for what it is . We had a wonderful time . Will always come back to the Windsor.

Property in need of refurbishment . Food and service were average . Golf course is excellent and caddies very good .

Great service, beautiful golf course, gorgeous Victoria style lodge and rooms. A must see

I like the serene environment. It was worth my stay.

We got a very warm welcome and because we stayed there before we got an upgrade to one of the studio's. Nice environment super friendly and helpfull staff, Great golfcourse.

Beautiful and peaceful place. Great staff. Perfect for solo travel.

The Golf Course.

Amazing view and food

Need updated rooms

Property felt like a colonial area resort full of mahogany, high ceiling etc, right out of Agatha Christie's murder mystery book. It is a different experience all together almost like time travel. Service is great and people are nice.

First of all it was aesthetically beautiful! I loved the largess of it, the cleanliness, and the staff were so attentive. I have only one suggestion? Please update the weight lifting equipment area. The pool was absolutely perfect in every way! I took a golf lesson as well and David was a superb teacher!

The setting -- the golf course and the expansive forested walking areas -- is gorgeous. The hotel's staff were so supportive and friendly, and the food options were excellent. The beautiful old colonial era architecture of the hotel gives it a unique feel. Nothing else quite like it in Nairobi!

Clean, quit, serene, Colonial style building with world class hospitality.

Gorgeous Hotel, calm relaxing atmosphere, amazing sceneries of the golf field, beautiful classy design, beautiful library/ oak rooms, great 5 km walk in the forest.

Avoid! This hotel is falling apart from the severe lack of maintenance. It seems as though the owners are only interested in extracting profits and have neglected this grand hotel to ruins. Half of the lights in our room didn’t work. The light outside our room didn’t work so it was hard to see in the dark when going in and out. The kettle was broken. The TV plug was broken in half, exposing electrical wiring and it was dangerous to use so we didn’t. We reported this to reception on arrival but they just shrugged the shoulders and said ‘we know about this’. The bathroom door didn’t close. The water tank to the toilet took 5 minutes to refill so you have to remember not to use it immediately after another person. The mattress was very uncomfortable. It’s an open spring mattress with no padding on the top. You can feel the springs when laying in bed. The single glazing windows kept the weather out but not the noise. We heard children shouting from the pool most days. There is no air conditioning so be mindful when booking this in the summer, oh wait it’s Kenya so it’s always summer! Despite the list of restaurants and bars listed, therewere only two menus being used between all of them. They often ran out of things. One day they had none of the desserts on the menu. The service provided by the staff was wonderful but it does not make up for everything else. It’s difficult to understand how this hotel was allowed to be rated 5 star.