The food was so delicious,,,good customer service,,, the room was so clean I really enjoyed my stay..
Leslie
4.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
I do not like to add bad reviews but I booked this hotel whose rate was more expensive than similar hotels in the area because it offered free airport shuttle although despite confirming my flight details in advance twice with the reception desk, there was no body to pick me up on arrival. So I had to get a taxi and pay extra USD 45 for the ride, so my stay was quite more expensive than expected and I felt very disappointed with the service received.
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Axel
Business
8.0
/10
Reviewed 31 week(s) ago
Hotels.com verified review
Très bon dans l'ensemble. Un personnel amical et un service personnalisé.
Steven
Business
6.0
/10
Reviewed 35 week(s) ago
Hotels.com verified review
Ivotel has done some great upgrades to the rooms, they are well sized and comfortable.
The breakfast is more than adequate with all the options that you might like.
I was on the 9th floor and although this provided a great view the Wifi/Internet connectivity was poor to non existent and there were more than one or two cockroach's in the room.
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Ikenna
Business
10.0
/10
Reviewed 40 week(s) ago
Expedia Group verified review
Impressive accommodation but they were renovating; and the noise was a disturbance when they’re working but apart from that it was a fun stay
Mohit
Business
2.0
/10
Reviewed 41 week(s) ago
Expedia Group verified review
Not recommended, as no support from staff, ac was making noise for all days during my stay and no response from reception, even can not able to make call to reception from room. Water from bathroom comes put while taking bath
Arinze
Business and Leisure
10.0
/10
Reviewed 42 week(s) ago
Expedia Group verified review
Excellent staffs
Ronald
Leisure
8.0
/10
Reviewed 43 week(s) ago
Expedia Group verified review
The staff was very professional
KATINAN
Leisure
8.0
/10
Reviewed 43 week(s) ago
Expedia Group verified review
Great place to stay. Loved the breakfast and dining options. Very quiet room, clean amenities. Liked the room layout.
Only couple reasons why I didn't give a 5/5 are that room service is not complimentary (had to pay 1,000 xof), and an attitude from the male receptionist I asked a question to in the evening. I would recommend
David
Business
8.0
/10
Reviewed 49 week(s) ago
Expedia Group verified review
Moderately priced in comparison, but rooms don’t feel like a hotel.
Christopher
10.0
/10
Reviewed 51 week(s) ago
Expedia Group verified review
great
Anne
Leisure
10.0
/10
Reviewed 57 week(s) ago
Expedia Group verified review
Very nice hotel, great location, lovely room.
Staff super helpful and friendly.
Would have liked a hair dryer in the bathroom.
RUDY
Business
6.0
/10
Reviewed 75 week(s) ago
Hotels.com verified review
Bas internet, impossible to work
Restaurant and breakfearst not amazing
It’s 3 start and a 4 starts
Shusaku
Business
4.0
/10
Reviewed 77 week(s) ago
Hotels.com verified review
Room condition is overall OK, but WIFI in the room didn't work at all. It is very fatal problem. (Near reception, WIFI was available.) Hot water machine didn't work well..
Ikenna
Business
6.0
/10
Reviewed 79 week(s) ago
Expedia Group verified review
Great location and nice crew of staff
Herbert
Business
8.0
/10
Reviewed 83 week(s) ago
Expedia Group verified review
Except for the repair noise I experienced from the floor above during my most recent visit in September, the conditions and staff service at the hotel were excellent.
Muhammed
Business and Leisure with Partner
10.0
/10
Reviewed 84 week(s) ago
Expedia Group verified review
They are very nice people especially the guy at the restaurant Yapi…he was so nice
Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia