All Ratings, Current App Language, See all reviews
Traveler Reviews Moose Hotel Chiang Mai
Number of reviews per page
20
20
40
40
Customer reviews
R***e
Leisure
10.0
/10
Reviewed 3 week(s) ago
Staff is really nice and supportive, front/bar services are great.
Find this review helpful?
K***e
9.1
/10
Reviewed 4 week(s) ago
The accommodation is near CentralFestival, making it convenient for travel. The hotel provides small snacks that the kids loved. The swimming pool is a bit small and not very private. The breakfast is delicious.
See original
Find this review helpful?
N***t
10.0
/10
Reviewed 12 week(s) ago
Every time I come to Chiang Mai, I always stay here.
See original
Find this review helpful?
Verified Traveler
8.5
/10
Reviewed 18 week(s) ago
Clean and comfortable. My only complaint about the room was that the shower was in the same location as the bathtub.
1. This made it difficult to walk to the shower, requiring constant stepping up and down.
2. It was dangerous if there was a misstep while stepping up and down.
3. Using the shower and bathtub in the same location made me hesitant to use the bathtub.
4. My feet kept stepping on the drain plug while showering.
And I would like there to be hand soap at the sink. Everything else was great; the staff were lovely and the welcome was excellent.
Read More
See original
Find this review helpful?
Verified Traveler
10.0
/10
Reviewed 21 week(s) ago
The hotel was excellent and the staff provided outstanding service.
See original
Find this review helpful?
JR
Jan R.
10.0
/10
Reviewed 23 week(s) ago
With a car, this hotel is perfect. Friendly staff, great rooms (big, quiet, and kid-friendly) and nice facilities.
Find this review helpful?
T***h
8.8
/10
Reviewed 25 week(s) ago
The rooms are nice and spacious. The breakfast selection isn't very diverse. There's no fitness center.
See original
Find this review helpful?
N***n
Leisure
10.0
/10
Reviewed 26 week(s) ago
The rooms and bathrooms were clean. The breakfast had a variety of delicious options and included free snacks. The parking lot was spacious and convenient.
See original
Find this review helpful?
SW
Sunanta W.
Leisure
10.0
/10
Reviewed 27 week(s) ago
The staff were very helpful. The food in the restaurant was delicious and the price was good. I will definitely stay there again.
See original
1 people find it helpful
Verified Traveler
Business
10.0
/10
Reviewed 29 week(s) ago
Good location, good food, room clean, convenient, and service as well.
Find this review helpful?
MP
Mrs P. F.
Leisure
9.7
/10
Reviewed 30 week(s) ago
We would highly recommend this hotel 👌
Find this review helpful?
bp
benjapan p.
Business
9.4
/10
Reviewed 58 week(s) ago
The room is comfortable. The housekeeper is lovely. The only problem is that I was fined 2,000 baht for eating durian. When checking in, the staff should have informed me in advance because some places will inform you that you cannot bring it in to eat. Overall, it's good.
See original
Find this review helpful?
DL
Dicky L.
Staycation
9.4
/10
Reviewed 81 week(s) ago
Hotel environment is nice and clean, friendly staff with no issue in communication in English or Chinese. Will come back again for next visit
Find this review helpful?
p***n
10.0
/10
Reviewed 81 week(s) ago
Very good. The food is very delicious.
See original
2 people find it helpful
p***t
Medical
9.4
/10
Reviewed 89 week(s) ago
The room was clean and convenient to travel. I was very impressed. 👍
Dear Mr. Achiraya
Moose Hotel Chiangmai would like to thank you for sharing your good feelings about your stay at our hotel. We are pleased that you were satisfied with every aspect of our service throughout your stay. Especially in the service area and various facilities
Your appreciation is a great encouragement to our team. The hotel sincerely hopes to have the opportunity to welcome Ms. Achiraya again for the next trip to Chiang Mai.
With respect
Sarinda Techosiripat
hotel manager
Dear Ms. Charinya
Thank you for taking the time to comment on your service with us in the past. The hotel apologizes for any inconvenience in terms of the quality of breakfast and service and would like to thank you for your advice regarding the location of the swimming pool.
The hotel values customer feedback and will report this matter to the hotel management for further development and improvement.
Best regards
Sarinda Techosiripat
hotel manager
Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia