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Traveler Reviews City Residence
Number of reviews per page
20
20
40
40
Customer reviews
J***r
Leisure
6.0
/10
Reviewed 3 day(s) ago
For weekend prices are too expensive with facilities that are not commensurate.
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A***a
9.7
/10
Reviewed 6 day(s) ago
It's great for a very affordable price. Everyone from the receptionist to the security guards is friendly and helpful, and the place is clean. Highly recommended for anyone looking for accommodation in Surabaya.
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BE
Bernadetta E. W. U.
6.6
/10
Reviewed 2 week(s) ago
It's not bad for a nap. It can be used for a while.
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Rendi D.
Transit
10.0
/10
Reviewed 5 week(s) ago
It's great and highly recommended to try staying here.
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Rendi D.
Staycation
10.0
/10
Reviewed 5 week(s) ago
It's really cool, I recommend trying it here.
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Rendi D.
10.0
/10
Reviewed 6 week(s) ago
Yes, it's possible at that price.
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1 people find it helpful
F***a
Staycation
9.4
/10
Reviewed 16 week(s) ago
For a day stay, it's quite okay, for the price of 200 the room & bathroom are clean, equipped with towels soap shampoo, but unfortunately the downside is there is no toothbrush toothpaste, smart tv, drinking water & the air conditioner is not too cold because it faces above the door not in front of the bed so the room is a bit hot. But overall it's still okay 24-hour parking guarded by security, for 1-2 days staying & heading to the city center👍🏻
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1 people find it helpful
Q***y
Transit
8.2
/10
Reviewed 23 week(s) ago
Cheap, comfortable but unfortunately the AC is not cold enough.
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Accommodation's Reply
24 Jun 2026
Thank you for staying with us. We hope to welcome you back again. Please stay healthy.
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fr
faris r.
Staycation
9.4
/10
Reviewed 26 week(s) ago
The staff is very friendly, the Wi-Fi is smooth, and the cleanliness is very well maintained.
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1 people find it helpful
Accommodation's Reply
24 Jun 2026
Thank you for staying with us. We hope to welcome you back again. Please stay healthy.
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X***y
Staycation
9.7
/10
Reviewed 31 week(s) ago
One of the best deal hotel nearby city
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Accommodation's Reply
24 Jun 2026
Thank you for staying with us. We hope to welcome you back again. Please stay healthy.
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R***a
9.1
/10
Reviewed 33 week(s) ago
The accommodation is quite cheap, easy access everywhere, complete facilities: a large, soft bed, hot shower, soap, towels, shampoo, digital TV, the AC is quite cold, there is a snack shop downstairs with a complete selection of snacks, but it is a bit expensive 😅😂
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1 people find it helpful
Accommodation's Reply
24 Jun 2026
Thank you for staying with us. We hope to welcome you back again. Please stay healthy.
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M***a
9.7
/10
Reviewed 33 week(s) ago
Small, cute guest house, quite clean, friendly staff. I felt at home and want to come back again.
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1 people find it helpful
Accommodation's Reply
24 Jun 2026
Thank you for staying with us. We hope to welcome you back again. Please stay healthy.
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Fara
9.7
/10
Reviewed 42 week(s) ago
The bathroom floor might need a little repair...otherwise it's clean and comfortable
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Accommodation's Reply
24 Jun 2026
Thank you for staying with us. We hope to welcome you back again. Please stay healthy.
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R***y
10.0
/10
Reviewed 42 week(s) ago
Clean rooms, fast Wi-Fi, various food items are sold at the hotel.
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1 people find it helpful
Accommodation's Reply
25 Jan 2026
Thank you for staying with us. We hope to welcome you back again. Please stay healthy.
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Denison W.
8.5
/10
Reviewed 42 week(s) ago
The room is comfortable, though small. It's enough for budget travelers.
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Accommodation's Reply
25 Jan 2026
Thank you for staying with us. We hope to welcome you back again. Please stay healthy.
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s***a
10.0
/10
Reviewed 69 week(s) ago
Everything is clean, comfortable, and tidy. It lacks a Qibla direction sticker, requiring a compass to pray, but that's okay. Everything is good and the staff is friendly. There's a minimarket downstairs, which is convenient for shopping without any hassle.
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1 people find it helpful
Accommodation's Reply
25 Jan 2026
Thank you for staying with us. We hope to welcome you back again. Please stay healthy.
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Dwi S.
9.4
/10
Reviewed 70 week(s) ago
The staff is friendly, the security guard is good, the room is comfortable, the AC is cold, overall it is recommended to stay here.
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2 people find it helpful
Accommodation's Reply
25 Jan 2026
Thank you for staying at our hotel. We hope to welcome you back again. We wish you good health.
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RV
Rika V.
Leisure
10.0
/10
Reviewed 71 week(s) ago
Quite satisfying with a pocket-friendly price per room. If I go to Surabaya, I will come back here again
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Accommodation's Reply
08 Jul 2025
Thank you for staying with us. We look forward to your return. Stay healthy always.
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v***a
9.1
/10
Reviewed 71 week(s) ago
Stayed here for 4 nights, 5 days. Clean room, clean toilet, cold AC, smooth Wifi, and for this price it's really worth it.
Strategic location, you can find breakfast around the inn and close to the zoo.
Next time I go to Surabaya, I'll stay here again. 💙
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Accommodation's Reply
08 Jul 2025
Thank you for staying with us. We look forward to your return. Stay healthy always.
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F***l
9.1
/10
Reviewed 78 week(s) ago
The room is clean, there is a canteen downstairs so it is easier to buy necessities.
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1 people find it helpful
Accommodation's Reply
14 May 2025
Thank you for staying with us. We look forward to your return. Stay healthy always.
Traveloka Sdn Bhd (Registration No. 201501003122), Suite 6-1, Level 6, Wisma UOA Damansara II, No. 6 Changkat Semantan, Damansara Heights, 50490 Kuala Lumpur, Malaysia