Overall Ratings & Reviews Urban Inn Alor Setar

It's very suitable, beautiful, clean and comfortable, good-speaking staff, it's also very easy to find a lot of food, necessities, clinics under the hotel. The price is very ok, not too high.. suitable for people who want to be comfortable but not luxurious but affordable. The best..

The only cons in here is no window and the room is not soundproof, I can hear door open and close and people talking from next room.

So far so good. Should have better soundproofing.

The room has no window (I thought I chose the ones with windows, because other selection did mention no windows). Hence it was very uncomfortable for 3 night stay, but could be considered if it was only for a night. Good thing there were 7e, zus coffee and mamak nearby. Otherwise, I would consider it is overpriced.

Overall was good. There are a few shops around for meals.

The reception staff lacks customer friendliness and kindness. No welcoming note.

I can't get wifi even though I have given the password, I can't try it twice, I can't get the line, the aircond is noisy

Location is good. Room & bathroom is not clean. Smells bad. Soundproof is bad.

Very comfortable for my family.

It's the best here. Various facilities are available.

Great staycation. Will repeat again.

Comfortable. May repeat again.

Slightly out of town however there are many amenities nearby. Helpful staff. The cleanliness of the lobby needs to be improved upon. The room has a slight musty smell. Parking is available.

1. They're still under construction yet, they charge really expensive. I can get better at 4 star hotel. 2. Dirty. Full of dust on the floor, dirty mattress, comforters and the room is completely not clean at all. 3. We asked for housekeeping to change the covers, they said we have to do our own. So we sweep the floor/mop and change the cover by our own. 4. No mineral water inside the room and they said they already prepared coway dispenser outside the room. I was like? What? I've to bring my cup everywhere to get the water? Then, what's the point they put the kettle inside the room? 5. Noise. 6. Smelly room. Someone is having s** there and not cleaning it properly. The smell is terrible. I paid rm166/night for that? Clean everything by myself, take water by myself? No proper hygiene. 7. The reception (Night duty) is not helpful. 8. Ya, that 's about the room. I forgot to tell you about the toilet. Other than sempit, dirty. 9. Pressure pressure is so slow and the heater does not function well.

Bagus, bersih, senang, banyak kedai, senang parking, sesuai untuk keluarga.

Habuk banyak dilantai dan di dinding. Kad access dapat 1 sepatutnye bagilah 2, senang nak keluar masuk. Contoh kalau nak keluar nak kene keluar due 1. Sebab nak gune kad untuk naik ke bilik.

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Simple room for a night stayover.

Everything is nice. Clean and secure.

Very convenient location as it has a lot of shops nearby.