Premises generally very clean and regularly maintained

Very nice pool, big room and very clean. On the road side, some noise in the morning at 6am.

Nice and large room, very nice swimming pool. Downtown, but a car is necessary to more arround.

Des individus échappent au contrôle de la sécurité et rentre dans l’enceinte de la piscine pour venir importuner les clients. même après avoir prévenu l’hôtel ils n’ont pas trouvé nécessaire de s’en occuper. C’est très inquiétant, on paye ces prix pour être dans un cadre sécurisé. La chasse d’eau dans les toilettes ne fonctionnait pas je l’ai signalé ils ont mis 4 jours pour s’en occuper et ce n’était toujours pas très fonctionnel.

Great property at a Great location.

The staffs were polite and welcoming but the hotel can do better with regards to upgrading their rooms

The hotel was good and no complains

I stayed there twice within a week, staying in three different rooms. The best thing about the hotel is the rooms: they are clean, relatively modern and a fair size. The rooms facing the pool are quiet. The shuttle to and from the airport is free. The were several things that weren’t so good: On my second stay I arrived at 7.30pm to be told that the hotel is full. It eventually transpired that they were still cleaning some rooms, presumably due to some customers being allowed extremely late checkouts despite those rooms being sold for the following night. I eventually got a room after standing at reception for 1 hour and 20 minutes. I suggested that some compensation might be in order but they only offered a free drink ($3!). It was later increased when I complained to the manager. The aircon in one room didn’t work well. On the first stay , the airport pick up didn’t show up despite reconfirming it the day before, so I had to take a local taxi to the hotel at night time. There’s quite a lot of traffic noise from the street side of the hotel. One morning there was only a trickle of running water for several hours, but that might not be the hotel’s fault. Some rooms safely deposit boxes are key operated. They only provide the key if you sign that you will re-imburse them US$750 if you lose the key which is outrageous and more than my valuables are worth!

Consider including the buffet breakfast in the breakfast.

Great place to live. Very safe!

Staff are very kind and ready to help

Overall it was great

Great place to live when coming home from abroad !

Awesome place to live while in Cameroon!

Great staff. Beautiful pool, airport shuttle. A bit hectic around the facility.

I stayed at Akwa Palace for 7 nights. Beautiful hotel, for me the best in Douala right now. Friendly and very helpful staff. Good service and the room was clean with a lot of amenities. I will definitely come back. Shout out to Donald from the cleaning service.

The location and Staff are awesome! I would recommend to anyone wanting peace and comfort.

In my earlier I review I meant to add; the Hotel didn't have a record of my Expedia booking. They sorted it out, but it could have been tricky. I had printed out the receipt of my Expedia payment, and it was lucky I'd done so. Really helped unravel the problem.

The word that sums up the Akwa Palace is "tired". The staff are super friendly and couldn't be more helpful, but of you're looking for a luxury experience this isn't it. Having said that, I haven't tried the other 4 star hotels in Douala. And Douala itself could hardly be described as a 4 star experience. I've traveled widely in sub-Sharan Africa and I can tell you that if you're expecting the same sort of experience as say, the Serena in Dar es Salaam, or the Norfolk in Nairobi, you won't find it here. And don't allocate too much time in looking around Doula, there really isn't a great deal to see.

It’s well keep the stuff a very good