Metrotel Express

Explore Metrotel Express
8.4
Very Good
From 667 reviews
Cleanliness

8.4

Room Comfort

8.2

Service and Facilites

9.0

Traveler Reviews Metrotel Express

Number of reviews per page
20
40
Top reviews
Angelica Yamileth Tejada
icon-with Friends
with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It was a nice and clean hotel, 100% recommended
MIGDALIA
icon-with Children
with Children
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Room was ok toilet had to hold the flush handle down to flush it and water drainage was slowed, brekafast was cookies and coffee that burned and tasted old and the swimming pool was closed due to high algae all i was told by staff is all you have to do is not swim the river or pond is worse and people still swim there.
Victor
icon-
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

I always stay there
Marvin
icon-
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

clean and friendly staff
Trudy
icon-with Partner
with Partner
4.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The hotel is in major need of a facelift! Everything was just run down. The staff was nice. Breakfast was not tasty or much to choose from. The a/c did work fine. It was definitely not worth almost $120 a night....maybe $50 and I'd say you get what you pay for. :)
Dara
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Friendly staff, everything very comfortable
Patricia
icon-with Partner
with Partner
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

We only stayed overnight but it was pleasant. They have more of a suite feel with a microwave, work desk, eating area, sink and dishes for use. Complimentary bottled water was nice. I like the 24 hr. Security measures so our vehicle was safe. It would have been nice to have English TV options if I was there longer term. Overall good value.
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david
icon-Family
Family
6.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Did not satisfy
Berta
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

My stayed at Metrohotel it was very pleasant and comfortable. I have stayed at this hotel for many years the hotel is very convenient because is closer to the aeropuerto. Lately the property has been deteriorate maybe is a new owner. I love ❤️ the service, the food and the location
Tim
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Place was nice and breakfast was quite good. Shower water was cold but other than that I’m quite pleased.
Jacqueline
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Water was not clear at the sink and tub. Best thing it was Close to the airport and customer service. Hotel requires maintenance and didn’t like anything else.
Margarita
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Bueno
Victor
icon-Business and Leisure
Business and Leisure
6.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

The hotel staff were absolutely amazing — 10/10 service. Everyone was friendly, helpful, and professional, which really stood out. However, for how expensive the room was, it felt very basic. There was no fridge, and the room itself was quite simple for the price. Overall, great staff, but the amenities didn’t quite match the cost.
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Sanjay
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Its a functional property near the airport. The rooms and corridor smell musty due to swimming pool in the hotel.
Marlon
8.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

It was reasonable, breakfast was decent.
Chet
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Yes. each time I stay there i am impressed by the people and facility. The Breakfast is great.
Karl
8.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

Yes clean and staff was helpful
Russell
2.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

The smoke alarm looked very outdated. Also the toilet bowl was stopped up. The bed was hard as a rock. I don’t know if it’s because I’m from the United States but I’ve traveled a lot. This wasn’t a reservation plan. last minute delay flight state
John
8.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

This hotel is very convenient as it is the closest to the international airport and perfect location for those early flights (mine was 430 am). The staff is super helpful and arranged airport taxi at a moments notice at 3:00 am when my scheduled (day before) Uber driver was a no show. Good AC. Not any restaurants within convenient walking distance but the hotel staff will arrange that as well. Rooms are clean.
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Cristina
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

I really enjoyed the friendliness and cleanliness from the staff. The food was also delicious every single morning. They were attentive to provide clean towels and sheets.
Number of reviews per page
20
40

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