It started at the gate, the Knight Support guard has to be informed about guests. The booking was not seen by the person (Mohamed) in charge that night so room n keys were not ready. Because we had a child sympathy was shown thanks to Mo.
Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia