9.2
Exceptional
From 113 reviews
Cleanliness

9.6

Room Comfort

8.8

Service and Facilites

9.6

Traveler Reviews Hotel Via Real

Number of reviews per page
20
40
Top reviews
David
icon-with Friends
with Friends
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

This place is nice and affordable. The staff was very friendly and helpful. The only issue was that the parking lot was about a block away from the hotel.
ANTONIO
icon-with Partner
with Partner
6.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Parking is 3 blocks away from hotel. Rooms are too small and extremely basic.
Humberto
icon-
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

the Hotel is very nice and clean
sergio
icon-Friends and family with Friends
Friends and family with Friends
4.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Is ok
Federico
icon-Leisure
Leisure
6.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

The room was great and clean and nice a/c. The breakfast was generic but lots of options within walking distance for breakfast, lunch and dinner. Mostly all the staff was nice and friendly except for one lady when you check in. Other than that, It's a great place to stay in Atotonilco.
Lisa
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

Property is clean and centrally located near church and plaza. Staff were very nice. Chilaquiles and beans part of the cost to stay at botique hotel.
Lisa
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

Staff were courteous and attentive. Rooms were very clean.
Rodrigo
10.0
/10
Reviewed 94 week(s) ago

Expedia Group verified review

Property was clean, front desk Cristobal was amazing. Would definitely recommend it
Jose
10.0
/10
Reviewed 99 week(s) ago

Expedia Group verified review

Super friendly staff. Easy access to everything. I would highly recommend.
Guillermo
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 101 week(s) ago

Expedia Group verified review

Beautiful hotel
Verified traveler
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 104 week(s) ago

Hotels.com verified review

The service wa great. Very friendly staff Everything super clean. Grat centralized location.
Elia
icon-Leisure
Leisure
10.0
/10
Reviewed 105 week(s) ago

Expedia Group verified review

Friendly stuff, rooms perfectly clean every morning, delicious chilaquiles for breakfast! Close to plasa and mercado walking distance to all shops restaurants and bars !
Diana
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 109 week(s) ago

Expedia Group verified review

We stayed here 1 night. The Hotel is close to the plaza. Our stay included breakfast. Staff was nice and told us where to catch a cab as Uber isn’t used in this town. Our stay was wonderful!
MARGARITA
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 121 week(s) ago

Expedia Group verified review

Great customer service from personal, I love the location because it’s in the heart of the Pueblo everything is walking distance to the Plaza , Mercado and all the stores.
Georgina
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 170 week(s) ago

Hotels.com verified review

Our stay at Hotel Via Real was great! Location is a block away from the plaza. The rooms are very spacious and clean. The decor is very nice. Staff was very accommodating. Would definitely recommend.
Eduardo
icon-with Partner
with Partner
2.0
/10
Reviewed 218 week(s) ago

Hotels.com verified review

The place looks OK but it needs some maintenance, the bed very uncomfortable and los of street noise, no rest at all
Yamilet
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 266 week(s) ago

Expedia Group verified review

Extremely clean and charming at the city center, very safe and beautiful. Highly recommend your stay there
Maria
icon-Friends and family with Friends
Friends and family with Friends
10.0
/10
Reviewed 268 week(s) ago

Hotels.com verified review

Pretty and clean hotel great service. I definitely recommend and will use again.
Joe
icon-Friends and family Family
Friends and family Family
8.0
/10
Reviewed 361 week(s) ago

Hotels.com verified review

The stay was just right. It’s a block from the church and main plaza where everything is happening. My family and I stayed to visit relatives and stayed there for 5 nights. The rooms are very clean and it’s a nice place. The staff was very friendly and helpful. The only 3 things that could have made my stay perfect were: - I wish the rooms had a table lamp, I wanted to read at night but I had to leave the room light on so I wish they would have table lamps - The Doors are old door and are beautiful but you can hear some noise from outside your room. Mind you, we weren’t there to stay at the hotel so it’s not a big deal. - I wish the rooms came equip with small mini refrigerators to keep things cold. Again, it’s not a big deal. These are not big items overall. If you ask if I would stay here again, Absolutely! No doubt I would come back and stay there! Service was excellent and location was everything!
Read More
Gloria Alicia
icon-
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Todo perfecto! Excelente servicio!
Number of reviews per page
20
40

Traveloka Sdn Bhd (Registration No. 201501003122), Suite 6-1, Level 6, Wisma UOA Damansara II, No. 6 Changkat Semantan, Damansara Heights, 50490 Kuala Lumpur, Malaysia
Copyright © 2026 Traveloka. All rights reserved.