Overall Ratings & Reviews Sheraton Bishkek

Great room, convenient location, excellent service. Bathroom was smaller this time around but I had bigger bathrooms from previous stays.

Everything about this stay was exceptional from the service to the cleanliness of the room, to courteous service. My only issue was my flight arrived early in the morning so I arrived at the hotel at 7am long before my 2pm check in so I waited 5 hours in the lobby to check in because they said they did not have any available rooms yet.

The hotel was superb clean and very well equipped, we enjoyed Spa nd Gym , location was excellent

A great hotel with amazing staff and service. Staying there again in a couple of weeks and looking forward to it.

The location is perfect. Close to everything. The staff is really helpful and polite.I did not like only one thing- the pool was not warm. It was not my first time at this hotel and I will return.

Everyhting

Very clean. Security were very strict on one day and said my friends could not go to lobby for drinks

It is a very well managed and comfortable hotel.

It’s nice and clean hotel The stuff very helpful and mr tulegun is the best

Service

Service was not good

The bathroom flooded because the drain was clogged—it took two calls to finally get someone up to fix it. We initially asked for a new room as we were trying to get ready to go to dinner. We didn’t get a new room until after the drain was unclogged (but the bathroom was still a mess) and my husband took a sipping wet towel downstairs for the staff to understand how big the problem was. Once we were given a new room things improved.

Best hotel in Bishkek

Housekeeping poor , need to ask three times to clean the room after 4 hours . Poor amenities . Tv set not working .mini bat not set up and I reserved a junior suite.

It was a very nice surprise to see how nice the accommodation in this place. The restaurant on 23rd floor it was my favorite place to dine each night.

The executive suite was excellent and reasonably priced. The restaurant on the roof has the best filet mignon in town and the view is breathtaking. Access to the mall is perfect for shopping and visiting the food court. Sheraton is the place to stay when visiting Bishkek.

I like everything about this hotel ! Hotel stuff is wonderful and very professional ! I definitely recommending this place to stay to everyone !!!!

It was great to stay in hotel with us standard So far away from home

This is a brand new luxurious hotel that is centrally located. Rooms are very comfortable. Staffs are amazing. There is a shopping mall next to the hotel and it is interconnected from the lobby next to elevator which is perfectly convenient. I recommend any one who visit Bishkek for their leisure or business stay.

Horrible management and staff, I’ve been around the world a few times - and I believe this is the worst hotel I’ve ever stayed in: Problems with bills, rudeness, property seems still under construction. I tried to provide constructive feedback; and the management was si condescending and just ignored me and treated me even worse. Please AVOID this hotel, lit is not worth the money - I am very sorry to say.