8.2
Very Good
From 124 reviews
Cleanliness

8.8

Room Comfort

8.6

Service and Facilites

8.4

Traveler Reviews SU Hotel

Number of reviews per page
20
40
Top reviews
Lori
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The location is beautiful; overlooks Lake Ohrid. The room was clean. The hotel itself was in disrepair. Paint peeling off the wall of our room, baseboards missing or damaged. All though they advertised a roof terrace, there was no seating and they were using it to store building supplies. The hotel staff was helpful and polite, however the restaurant staff acted like they couldn’t be bothered to wait on us and their staff was smoking at one of the tables in the restaurant.
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Timothy
icon-
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Location is great. Some staff are very friendly and helpful, others less so. My room was a little small but that depends on which one you book. Parking is a little tricky.
Randall
icon-
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Look around Ohrid—should be able to do better. SU was Ok at best. Staff was lazy, overall condition only fair—loose plumbing fixtures in bathrooms, for example. Breakfast was repetitive and had stale items some days. Room was hig but furniture was cheap. So, overall experience only meh at best.
Bekir
icon-with Partner
with Partner
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Nice hotel. Only problem is that we booked a room with lake view but it did not have a lake view.
OCAL
icon-with Children
with Children
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Breakfast not bad. Restaurant good
Carol
icon-Family
Family
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The only room we could get was an economy but it was still very nice and had everything we needed. The staff are very helpful and nice. We decided we needed to stay one more day, they matched our price and it was done. The rooftop restaurant was a good place for a meal and the view delightful. The easy access to the lake walk was a winner.
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cinthia
icon-with Partner
with Partner
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

It was on the boardwalk and pleasant to see the lake
MURAT
icon-
4.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

room was too dirty , bathroom was smelling and long time not clean
Andre
icon-with Partner
with Partner
10.0
/10
Reviewed 51 week(s) ago

Hotels.com verified review

Great location, friendly and helpful staff, clean
Vicky
icon-
10.0
/10
Reviewed 54 week(s) ago

Hotels.com verified review

Very friendly receptionist . Hotel right opposite the lake. They gave me a boxed meal because I had an early departure .
kudret
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

My room was at the back building with very limited view. I thought that this was a “lake view” hotel. Breakfast was OK. Overall, this is not a 4 star hotel as advertised if you stay at the building at the back.
Kelvin
6.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Good location and the restaurant on the roof was fabulous. The room had peeling paint and plaster and the bed was the worst we’ve experienced on our 5 week trip .
Benjamin
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Great hotel & views of the sea, very friendly staff & check in. Food service in the rooftop bar is slow
Bri
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

It’s always a pleasure at this hotel everyone is so nice and thoughtful this is my second time staying there I always recommend people to stay there
Irene
icon-with Partner
with Partner
10.0
/10
Reviewed 71 week(s) ago

Hotels.com verified review

Hotel was excellent with great bar. Lake Ohrid was lovely. Enjoyed our stay
Masoud
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

Could have been a nice hotel but the smoke and loud music was a disaster. They said the hotel was non-smoking but we left after two nights because of the smoke (had planned to stay 4 or 5 nights. Hallway outside our room was so strong with smoke we could hardly get in/out of our room without holding our breath. Could not eat in the restaurant because it was full of smoke. When we took breakfast to the lobby to eat - where there was a NO-SMOKING sign, a staff member came in, stood at the reception desk in front of the sign and started smoking. We told them we were checking out and left. Big Joke: when we tried to escape the smoke and have refreshments at their table on sidewalk in front of hotel, we were told only TWO people could sit at the table because the chairs could not cross the yellow line. Unless you love to be assaulted by smoke, would suggest you never consider staying at this hotel. At night music was so loud from restaurant up to 3rd floor our walls were nearly vibrating until 1-1:30 AM
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Sally
icon-with Partner
with Partner
10.0
/10
Reviewed 89 week(s) ago

Hotels.com verified review

A bit of an older room but the view was fantastic. A lovely few days in a beautiful area. Staff were friendly and helpful. Would definitely recommend the hotel and ohrid as a destination. Value for money and some.
Deniz
icon-with Partner
with Partner
6.0
/10
Reviewed 102 week(s) ago

Hotels.com verified review

Only three star because of the personel in the breakfast area are so unfriendly. They look like and act like they don't want to be there. Also breakfast had the same menu every day.
Sandra
icon-with Partner
with Partner
10.0
/10
Reviewed 111 week(s) ago

Hotels.com verified review

Wonderful room on the 3rd floor with huge balcony and a view of the lake and beyond. Very clean and comfortable. Breakfast buffet was good, plenty to choose from. No toaster for the bread ? We ate at the rooftop restaurant which was ok but the stand out was our lovely waiter who did an excellent job looking after a full restaurant.
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Elizabeth
6.0
/10
Reviewed 113 week(s) ago

Expedia Group verified review

Lady checking peoples rooms for breakfast was rude. Made a rude comment nobody knows there room number.
Number of reviews per page
20
40

Traveloka Sdn Bhd (Registration No. 201501003122), Suite 6-1, Level 6, Wisma UOA Damansara II, No. 6 Changkat Semantan, Damansara Heights, 50490 Kuala Lumpur, Malaysia
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