The only reason I cannot give this a 10 out of five dollar review is because the Plumbing bedroom needed new fixtures and hot water was very limited. This could be an isolated incident because otherwise the place was magical. Breakfast is good, check-in was easy, everyone was nice. It was super clean in the grounds well-maintained. Location was 10 out of 10. Bar staff excellent.

All is good

The property is very pretty, the sheets nice and crisp - a couple of things detracted from our stay. Even though many of the rooms had been cleaned from those who vacated that morning, ( evidenced by the housekeeping cart locations ) staff made us sit in the lobby for 3 hours " check in is 2 pm " Surely 1 room was clean after 2 hours ..... When pressed they finally gave us a room....the furthest away room by the construction site and power tool Noise Finally changed and at the pool for an hour when going for a shower discover there is NO hot water ( long hair wet, full of shampoo ) and only cold water ( other guests had the same issue ) We booked a fairly expensive dinner cruise and activity director could not provide details other than price and pick up time ( menu options, buffet or plated.... ) The offer was made to store beverages in their fridges and when the Time to retrieve them, the bag could Not be located

Perfect location for the Falls. The property was clean and the staff was amazing.

Very nice facilities and staff could not be more helpful. Room on the small side but had an outside seating and with the other facilities available the room was only used for sleeping.

Staff are very unhelpful. Each department pushes responsibility on to the next. As a customer you always feel you are being scammed especially when it comes to cash transactions. Nobody has change. This is in an effort to make you give up and not ask for change.

The pool, restaurant and bar were fantastic. The rooms should have had ac for the price.

The staff were amazing really enjoyed my stay

Walking distance to the Falls. Nice stores very close by.

The property is beautiful, staff are outstanding and anything is possible just ask for it. My sandals sole went undone due to the heat and the staff fixed them within 20 mins. Amazing service. Only points are that the chalettes are not noise isolating so you hear everything around you and humidity smell is real. But it is a great place and amazing value for money.

Felt very safe

Not a fault of the property, helicopters are hovering 8:00 am to 6:00pm if property is near the falls. Staff is incredibly friendly at this hotel. Food is ok. Property is very convenient for shopping.

Great location

Nice looking hotel but poor service from reception throughout stay and unclear how water in room can be used

Lovely property

Shearwater was relaxing and comfortable, but I was bothered that the staff would never help me with smaller bills even though you see other guests constantly paying with cash.

Convenient access to Victoria Fall

One of the best resort, beautiful, mystical, comfortable and a place I would come back again and again!

Wonderful stay. Beautiful resort style hotel very close to Victoria Falls. Staff was also very friendly and helpful. Also have partnerships with many of the activities around town, which made registering for them and getting there very easy.

Nice property just tiny rooms.