Overall Ratings & Reviews RQ Santa Magdalena

Very nice stay, it was a short stay but the location helps us to complete all the shopping and herrands that we needed to do.

Nice

It is walkable to lot of places. The breakfast though only has 3 options but good breakfast.

Some construction in front of property. Great breakfast

Great location. Convenient. Decent breakfast

I had a terrible experience with this hotel. We had to wait for more than 3 hours before we could check-in because the check-in time is only at 3pm. The staff didn't seem to care. Usually, hotels try to help with early check-ins and clean the room if necessary, but this was not the case. I cannot recommend this hotel.

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Tomem muito cuidado com o hotel na hora de fazer Check out! Não usei nada do frigobar e dos biscoitos deixado na mesa, porém fiz o check out de madrugada e o funcionário falou que precisaria subir no quarto para checar. Demorou um tempão para descer e já comecei a achar estranho e achado que deveria ter tirado uma foto do frigobar antes de descer. O funcionário falou que estava faltando um salgadinho de batata. Nem sabia que tinha isto na mesa. Tive que ficar um tempão negando negando e eles liberaram mas nem fez questão de agradecer pela estadia no hotel. Realmente foi uma situação muito estranha que nunca passei nos hotéis que fui até hoje. Tomem muito cuidado!!

Great location, convenient. Breakfast choice a little limited ( 3 options only) but good quality. No spaces just to sit around if that is what you need - basically rooms only but good all round

If you are coming to Santiago you need to stay here. The staff is excellent, rooms are clean and nice. Housekeeping staff is wonderful, the included breakfast was great. The hotel was very close to a metro stop and other local attractions

Very good apartment, good breakfast and good location

This hotel is located in the heart of Providencia neighborhood with a lof of restaurants, stores, banks, malls near to metro station and bus stop. I had a good experience being here. The hotel is pretty new and clean. Room is comfortable and with a nice view.The only thing that I didn't like it is the breakfast, very poor options( 1. scrambled eggs, juice,tea or coffee and a piece of bread, 2. A cheese and ham sandwich juice, tea or coffee, 3. Croissant with jam, juice, tea or coffee) in the website there are pictures of the buffet breakfast. I think the hotel has to removed these pictures from the website because is not the reality and explain what kind of breakfast are offering. Staff is friendly especially Ronnie and Leo.

I booked this with some trepidation because of the lack of reviews but I am so glad I did. It is a lovely modern block with everything clean and new. The RQ is close to the metro which we used a lot and close to the Constanera shopping centre with its extensive range of shops including the Jumbo supermarket. The front desk staff were helpful especially Luiz and his colleague who both spoke English. We got a Claro SIM card for $1500 pesos, they lent us a metro card which we just recharged by credit card at the station and they got a taxi for us to the airport. Overall, a great stay!

Ficamos extremamente satisfeito e felizes pela experiência! Quarto excelente, atendimento perfeito!

Localização ótima. Diversos bares e restaurantes próximos. Rua calma. Quartos confortáveis. Ótimo café da manhã.

Estadia maravilhosa, ficamos no hotel entre 07/01 e 14/01: -Quarto confortável, cama e travesseiros ótimos; - Banheiro pequeno, sugiro em uma possível reforma instalar uma porta de correr para otimizar o espaço ; -Café da manhã não é buffet, você escolhe dentre as opções disponíveis, nos dias de passeio que saem muito cedo eles prontamente preparam um lanche embalado para poder levar ; - No check in tem que pagar uma caução de U$$ 100,00, para cobrir possível prejuízo . No checkout eles devolvem; - Localização excelente, a uma quadra do metrô e com excelentes opções de grandes redes como KFC, Mac Donalds, Burguer king entre outros na redondeza; Enfim, recomendo a estadia , com certeza me hospedaria novamente .

Escolhi o hotel pela localização, mas não vale o valor da diária. Café da manhã pessimo. Estilo continental. Apenas três opções no menu. Sem frutas, queijos, bolos. Enfim, sem variedade. Não voltaria. É possível ficar na mesma localidade pagando menos e com café da manhã farto.

Muito boa

Hospitalidade incrível, preparação com todos os cuidados para os hóspedes, lugares com a melhor localização de Santiago

We stayed during 3 days without hot water due to a problem in their plumbing as per what they’ve informed . I am still waiting for a refund in order to compensate the discomfort of this situation. Hope they will do what they’ve promised. Best