Helpful staff. Buffet breakfast needs more variety. Rooms need a good cleaning.

This property is located close to a busy highway and so you can hear the noise of the traffic. The food was tasty, but they served the same menu for an entire week. The bar staff did a great job with the drinks and it’s nice place to hang out. The pool is there for decoration only, no one can use it and it’s not in an area where you would want to anyway. The rooms can do with a thorough cleaning and there is a big sign that says water goes off between 2 PM and 3 PM. The staff are friendly. You can hire the taxis directly from the hotel, which is a plus.

Location

I did not like there was no one to assist with luggage to rooms. Room needs to be upgraded. There were times no hot water. Breakfast was great. Dinner was boring, something every night.

Clean and comfortable

Few of waiters are wonderful. Front desk clerks needs to improve and be more active .they never asked how was your stay all was asked are you checking out.

Room was clean, good breakfast. One of the staff Romel was very helpful.

Amazing place to stay in Guyana. Staff was elite, especially the taxi driver

I won’t comment

Property was a bit dated, but ok for short stay.

Very noisy from the cars passing. Needs better soundproof or windows.

The room was in good condition and the staff were very good and friendly. Rommel was very helpful and we enjoyed his service on the drives that we had with him. Brian too was also helpful. We enjoyed our stay

Did not receive complimentary breakfast despite booking with Expedia (a waiter mentioned this to us on our last day of our second stay (had to switch hotels for one night due to lack of space). Limited and struck pool hours (kicked a 18 month old out of the pool at exactly 6pm- she was quietly swimming with her mommy and they were not given a heads up that they strictly enforce the pool hours (pool closes at 6). Even an extra 10-15 minutes would have been nice as my granddaughter had heatstroke and would have benefitted by even an extra 15 minutes of cooling down.

Rooms outdated.The maids did a great job tidying the room and the beds were immaculate every day however the following are the main reasons I’m giving it 3 stars - we were told on our last day post check out (from Kevin) that because we booked with Expedia we were supposed to get breakfast daily- at no point during our stay were we told that by the front desk staff. (Not a cheap expenditure). When staying here request a room away from the main staircase (overlooking the dining area) as well as away from the road- both areas are Very noisy despite having a white noise machine provided in each room ( a saving grace) Pool hours should be longer than a strict 6 pm especially after long days exploring in the heat. My 18 month old granddaughter was not allowed to have a daily dip past 6 ( we were only at the hotel prior to 6 one day and on that day at Exactly 6pm (they got into the pool at 5:45) my daughter in law and granddaughter where told to get out of the pool! They were not even given an extra 15 min of splash time.

The room was in good condition and the staff was very nice . The only thing i couldn't deal with is de noise from the traffic. My room was close to de road.

They floors are spotless, this is an amazing place to stay.

Yes

Very good

Staff very helpful thanks to Romel for his generosity in helping when questions are ask.

Rooms were in very run down conditions. Had to get lysol from relatives the first day of stay, to spray bathroom/toilet bowls to get rid of smell. Mosquitoes were in bathroom sink. Overall room condition were poor. Very surprised.