Excellent hotel with wonderful staff. Room was large and had all required amenities such as good AC, refrigerator, safe, etc. Breakfast offered a wide variety of food. Dinner at restaurant was good. Pattiserie operated by hotel in the corner of the street offers good food and coffee at better value than restaurant.

personnel very cooperative and nice

Very well located in town but the security around the property is an issue.

Staff and management very cooperative and understandable. Also they are professional

Excellent hotel with great service...best in Brazzaville...

Lovely atmosphere

The hotel has very friendly staff and the breakfast is good. It's a good place to stay for work.

Very nice place with very friendly staff.

Good stay, convenient location and friendly staff

I really enjoyed my stay at Michael's hotel. The food was tasty, service was excellent and staff were friendly.

If they provided an electric kettle in the rooms will make the stay amaizing.

Very comfortable hotel and well-lcoated in the city centre. Food is expensive, but that's the case everywhere

amazing. the manager went out of his way to accommodate my use of hotels.com.

This hotel somehow has a 4 star rating and thus the price tag to match, I would say that it would be lucky to obtain a 1 star on a good day; staff have no concept of service, you need to ask for the simplest of things and the facilities are extremely poorly maintained. I would have rather stayed at the airport on a bench had I known and paid $200+ for the night !

Excellent experience at this hotel...the staff was very friendly and very professional

Fine City Centre Hotel. The hotel is well maintained, comfortable and clean.

Very good experience, helpfull, pleasant and cheerful staff who were willing to go the extra mile to give good service and great recommendations for a family day out. The Restaurant was generally good, but the menu is limited and the final meal with still frozen Samosas and greasy warmed up Shawarma marred an otherwise excellent stay. The hotel itself is generally good with pleasant reception, bar, lounge pool and restaurant areas although the original rooms are a little small. Newer rooms are excellent. Overall a very good stay which is only off of excellent due to the final meal and the standard of housekeeping.

Liked this hotel but only problem was the safe in the room was broken service was good thanks to Michael who gave us anything we asked for the management were very attentive thanks all for a great visit

When I checked in nobody had a clue about my booking. However, the manager came in and sorted everything out. But as they were fully booked the room they afforded me was a little in need of upgrading. They looked after me very well and the manager often checked in with me.

L’ensemble du personnel est top, merci à eux, du service en salle de petit déjeuner au manager, Sammy. La navette gratuite aeroport aller et retour est un plus. La salle de fitness est bien équipée. La localisation de l’hôte est ideale pour la restauration, les supermarchés et pour visiter.